Supercell Customer Care on Twitter

Getting Supercell's Attention on Twitter by GetHuman

@supercellgames
Customer Twitter Account
Usually replies within: 14 hours
Best time to tweet: ~10:45am
#5 of 5 contacts
7,100 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Supercell

Hello sir*I opened my game on morning and played for sometime. After some hours I tried...
I am from jammu and kashmir India*Our internet was stoped due to article ** A i lost my...
My Clan has just been matched for a Clan War with KrazyKreatures **YYJP***P and MANY of...
Hi Sir *Madam I was playing coc from my google acount (*****@***.com) and i did not pla...
I came to load in clash of clans only to see my screen freeze for ** seconds and eventu...
My deleted town hall **
Hello Supercell,*My supercell ID is linked to an email account that has been deleted by...
Sir mistakenly I connect my village with another's gmail in supercell id so now I want...
I have lost my gems and now i can't even buy builder *I only have * builder*I need...
Today I was playing with my *nd ID then I tried to switch to my *st ID, while switching...
My village is locked .
I lost my village. I contact supercell in the game end up my account was banned. How co...
Banned my account with out any reason

Get help with my issue

Supercell Twitter-based Customer Help - Stats

Twitter @ Handle@supercellgames
Call-back availableNO
Best hours24 hours
Right time to tweet them10:45am
Expected reply tweet14
Issue turnaround time18
Rank (amongst all ways to contact)5
Legibility of messaging57%
Customer service rating66%
Customer votes7,100
Information last updatedTue Oct 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Supercell Customer Service through Twitter

Supercell is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Supercell will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Supercell your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Supercell that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Supercell's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Supercell

Of the 5 way(s) to get in touch with Supercell, customers like you claim that the best one is the clashofclans.feedback@supercell.com option. From this page you can easily access all the possible contact information options for Supercell as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Supercell? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Supercell

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