Stripe Customer Care on Twitter

Getting Stripe's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Account AccessTweet re: Close AccountTweet re: Dispute a ChargeTweet re: Trouble Receiving a PaymentTweet re: Setup ServiceAbout a different issue
454 customers have checked with GetHuman if Stripe has a Twitter address for customers in the last 45 days.
Stripe does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Stripe

I can’t find info on a company that I purchased from. They were using your services. Fr...
Hello**I need to speak to a human about an account linked to Bloomerang. xxxxxxxxxxxx...
Hi, We are developing application and using Stripe as a payment gateway. *where user ha...
I am a business and have been fraudulently attacked by someone who purchased through yo...
Good evening.*I have a problem with my stripe account. I have to check it out, but sinc...
I donated a one time charge of $*** to the president's campaign. Because I was in theho...
I made an original donation of $**.** to Steve Scalis Stripe.Com LA on July **th...
I have been being charged a recurring payment even though I only wanted to send a one t...
i clienti non riescono ad effettuare il pagamento, come mai?
Fraudulent transaction by Stripe user, complaint not being resolved!
Ive been waiting on payment for almaot * weeks now and still havent received anything...
I do not have access to the email address the account was created with*( *****@***.com )
I always make a point to uncheck the Recurring contribution box when making a political...
Get help with my issue

Stripe Customer Service through Twitter

Stripe is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Live Chat with Stripe.

Customer Support through Twitter in General

While we don't know of a Twitter username for Stripe, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Stripe

Of the 2 way(s) to get in touch with Stripe, customers like you claim that the best one is the http://support.stripe.com/contact option. From this page you can easily access all the possible contact information options for Stripe as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Stripe? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Stripe

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