How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Staples Rewards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 5 then 3 OR Keep pressing 0
Below are some clips we've found from Staples Rewards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks so much for calling Staples Easy Rewards.
Where it fast to earn, easy to redeem, and personalized by you.
You can access your Easy Rewards account details including your current easy rewards points total anytime at staples dot com slash easy or in the Staples app.
Please note, earned rewards from the Staples rewards program for February have been issued to your account and are separate from points earned through the easy rewards program.
To access earned rewards, please download the Staples app.
Tap the account by icon, and then navigate to other balances.
You can also refer to your most recent Staples reward statement email for the full sixteen digit code to redeem online at staples dot com.
Please listen closely to the following menu options."
Excerpt from a call with Staples Rewards
Friday, March 29, 2024 7:53 PM
They may ask you to say or enter information
"Hi. Thanks so much for calling Staples Easy Rewards, where it's fast to earn, easy to redeem, and personalized by you.
You can access your Easy Rewards account details including your current Easy Rewards points total anytime at staples dot com slash easy or in the Staples app.
Please note, earned rewards from the Staples rewards program for February have been issued to your account and are separate from points earned through the easy rewards program.
To access earned rewards, please download the Staples app, tap the account icon and then navigate to other balances.
You can also refer to your most recent Staples rewards statement email for the full sixteen digit code to redeem online at staples dot com.
Please listen closely to the following menu options.
For information on easy rewards points, including how to check your points balance, selecting your bonus points categories, or activating your personalized offers, press or say one."
Excerpt from a call with Staples Rewards
Friday, March 29, 2024 7:44 PM
What are the hours and when should I call?
Staples Rewards operates the call center for this 800-793-3320 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Staples Rewards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Staples Rewards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Staples Rewards is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Staples Rewards is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Staples Rewards staffs the call center well on Thursday.
Why call this Staples Rewards number?
Below is a sample of recent calls to Staples Rewards, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking rewards points: "I was trying to track down my rewards points from January."
- From a call lasting 15m 6s , Mar 29, 2024 7:53 PM
Missing rewards points: "I cannot find my rewards points from January and it's a substantial amount of money."
- From a call lasting 8m 51s , Mar 29, 2024 7:44 PM
Conclusion and closing notes
This is Staples Rewards's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Staples Rewards agent. This phone number is Staples Rewards's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-793-3320 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Staples Rewards first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Staples Rewards has 1 phone number. It's not always clear what is the best way to talk to Staples Rewards representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Staples Rewards. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Staples Rewards. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.