Sony Customer Care on Twitter

Getting Sony's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
Tweet re: Password ResetTweet re: Device SupportTweet re: Banned AccountTweet re: Technical SupportTweet re: Warranty Claim/RepairsAbout a different issue
7,239 customers have checked with GetHuman if Sony has a Twitter address for customers in the last 45 days.
Sony does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Sony

My PlayStation * got stolen and i got a new one i tried to sign in to my PlayStation ac...
A few of my games are missing from my library. Whenever, I go to the ps store it tries...
I need to sign into my account and I cant get past the * step verification code part. T...
My PlayStation account got hacked and I need help with resting my password
I want a refund for stranded deep my account is TTV*MrCloudy and I want a refund to by...
it says the funds cannot be added and I want a refund or if you guys can fix this
i cant get online with out a master account and i dont know the master account email an...
Thursday I was at work from **pm to about *pm I get home turn on my ps* I try to sign i...
I had just became suspended for a inappropriate reason in messages. I will explain the...
Meine Anmelde ID kann ich nicht eingehen es steht da diese Anmelde ID wird schon benutz...
privacy policy screen wont accept confirmation
Pague mi membresia anual el ** de abril y ayer ** de abril me cobraron la membresia men...
My mobile model is SONY XPERIA M C**** my mobile is not working because the battery is...
Get help with my issue

Sony Customer Service through Twitter

Sony is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Sony.

Customer Support through Twitter in General

While we don't know of a Twitter username for Sony, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Sony

Of the 6 way(s) to get in touch with Sony, customers like you claim that the best one is the 800-430-4433 option. From this page you can easily access all the possible contact information options for Sony as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sony? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sony

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