Sony Customer Care on Twitter

Getting Sony's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
7,236 customers have checked with GetHuman if Sony has a Twitter address for customers in the last 45 days.
Sony does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Sony

Hello, I have a problem with my PS* and the family management. So I bought a game call...
I bought a used controller and for a while it was working, but now when I press the lef...
My husbands account got banned and he don’t know because he wasn’t on it like that he j...
I’m trying to reset my password for an account I made as a kid but the online bot is te...
Bought a ps* and the fan does not work so it overheats snd shuts down **Purchased just...
I updated my ps* and now I can’t sign in to the PlayStation network because I no longer...
TV turns on for a minute and then shuts off and won't come back on Sony Bravia flat screen
I didn’t authorize a charge for a game on psn I don’t even know how the game got there...
Sound Volumne is very low.
I have a dreaam machie icf cl**iP. When I try to set the date it keeps reverting to...
I am very sorry Sony for the things I said on ps and if u guys my ps clever*pelican** b...
I don’t know the email but I have the email logged on my ps* and ps vita I’m trying to...

Get help with my issue

Sony Customer Service through Twitter

Sony is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Sony.

Customer Support through Twitter in General

While we don't know of a Twitter username for Sony, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Sony

Of the 6 way(s) to get in touch with Sony, customers like you claim that the best one is the 800-430-4433 option. From this page you can easily access all the possible contact information options for Sony as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Sony? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Sony

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