SeatGeek Customer Care on Twitter

Getting SeatGeek's Attention on Twitter by GetHuman

@seatgeek
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~9:30am
#2 of 3 contacts
570 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting SeatGeek

Never received me nba tickets for tonight’s game
The Mets home opener was resheduled. I would like a refund. How does this happen.**Or...
I had tickets for opening day of the Cleveland Guardians and they were cancelled I need...
I ordered wrong tickets
I accidentally bought the wrong tickets. Can i get a refund for them?
Had tickets for the *nd April @ fenway will I be able to to exchange for a different day
I have $*** in credit from cancelled events. I purchased ticket for $** and when I went...
My daughter ordered Phillies tickets for the **th of April and she didn’t know if she w...
I need proof of confirmation. *R*****@***.com
I ordered tickets for lyle lovett in Ft Smith ar. Show is March **. I haven't got tic...
I bought tickets for the Elton John concert in Dallas two years ago and it was reschedu...
I had purchased Jhene Aiko tickets back in March ****, but her event was cancelled in J...
I purchased tickets in **** for Motley crew concert in St. Louis. That concert has bee...

Get help with my issue

SeatGeek Twitter-based Customer Help - Stats

Twitter @ Handle@seatgeek
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet2
Issue turnaround time4
Rank (amongst all ways to contact)2
Legibility of messaging74%
Customer service rating72%
Customer votes570
Information last updatedTue May 17 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

SeatGeek Customer Service through Twitter

SeatGeek is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that SeatGeek will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM SeatGeek your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like SeatGeek that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that SeatGeek's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting SeatGeek

Of the 3 way(s) to get in touch with SeatGeek, customers like you claim that the best one is the hi@seatgeek.com option. From this page you can easily access all the possible contact information options for SeatGeek as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach SeatGeek? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact SeatGeek

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