SeatGeek Customer Care on Twitter

Getting SeatGeek's Attention on Twitter by GetHuman

@seatgeek
Customer Twitter Account
Usually replies within: 4 hours
Best time to tweet: ~1pm
#2 of 3 contacts
573 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting SeatGeek

hi we need * tickets and it just says you can but *,*,*,* and tickets * why?
I just ordered tickets paid for second day delivery and now they say they are not going...
I need to close my account. The help page just mentions to contact Seatgeek but it doe...
I got charged *** for my ticket and it took *** from my account
So I recently bought tickets to Kenny Chesney in San Antonio next year. I didn’t realiz...
I bought wrong section to Jets game in ***’s. Want to buy in ***’s. Is there a phone...
I had bought some tickets to the Dallas Mavericks game but I found out that it was in D...
I purchased * tickets to see Chance the Rapper September **, **** at the Pechanga in Sa...
Awhile back I purchased Tennessee titans game tickets for my fianc* and I. They were r...
I Purchased tickets on SeatGeek for the Washington Redskins game on *****, but in the p...
I recently bought tickets, the order has been confirmed but I haven’t gotten the actual...
I bought tickets for the chance concert and it was canceled but I bought them on a paye...
I got scammed I paid for pit seats but when I went to the show they turned out to be fa...

Get help with my issue

SeatGeek Twitter-based Customer Help - Stats

Twitter @ Handle@seatgeek
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1pm
Expected reply tweet4
Issue turnaround time6
Rank (amongst all ways to contact)2
Legibility of messaging72%
Customer service rating70%
Customer votes573
Information last updatedMon Apr 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

SeatGeek Customer Service through Twitter

SeatGeek is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that SeatGeek will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM SeatGeek your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like SeatGeek that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that SeatGeek's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting SeatGeek

Of the 3 way(s) to get in touch with SeatGeek, customers like you claim that the best one is the hi@seatgeek.com option. From this page you can easily access all the possible contact information options for SeatGeek as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach SeatGeek? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact SeatGeek

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