Rakuten Customer Care on Twitter

Getting Rakuten's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
603 customers have checked with GetHuman if Rakuten has a Twitter address for customers in the last 45 days.
Rakuten does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Rakuten

I saw a purchase that was made on January *, **** for $*,***.** and was wanting to know...
Yes I miss in cash back from Walmart in-store pick up for $*** purchase or this evening...
I have two stale checks that were deposited too late, and I need new ones. Louis Burge...
I am having a really hard time entering my address in my profile settings and I am geet...
Have not received referral bonus and friend didn’t receive referral bonus or welcome bonus.
I am call about my last big check. I all sent it but did not sign it. The bank refused...
I booked a flight via Expedia yesterday and not sure it registered with rakuten...wonde...
this morning I booked a flight via Expedia and had also activated my Rakuten account bu...
I need to change my email address and I'm not able to online or on the app. I no longer...
When I login I am prompted to change my password. They send an email to help you change...
I have not received my payment. Also I am not receiving credit for purchases that I am making
Hi!! I placed an order from Kohl's and forgot to do it through Rakuten. $***.**. would...
i never got an enrollment bonus******@***.com

Get help with my issue

Rakuten Customer Service through Twitter

Rakuten is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Rakuten.

Customer Support through Twitter in General

While we don't know of a Twitter username for Rakuten, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Rakuten

Of the 2 way(s) to get in touch with Rakuten, customers like you claim that the best one is the 800-800-0800 option. From this page you can easily access all the possible contact information options for Rakuten as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Rakuten? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Rakuten

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