Rakuten Customer Care on Twitter

Getting Rakuten's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
604 customers have checked with GetHuman if Rakuten has a Twitter address for customers in the last 45 days.
Rakuten does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Rakuten

My account was disabled. Not sure what happened but email reply says you don’t service...
Every time I go to check on my Rakuten account I am told to reset my password. I have d...
Quisiera me den de baja de tv, o por favor me lo dicen claramente que debo de hacer par...
Ruego me den de baja de la tv puesto que yo jamas y en conciencia no me he dado de alta...
deseo desactivar mi suscripci*n, estoy suscrito por error, y no deseo continuar
How can I get my cash back by referring rakuten ?my cash back says pending until now th...
This is the order i did : **Dear GHAITH,*One or more of your item(s) are in transit. Pl...
Hi Support team, *I appreciate the great job you are doing. But i did bot received my r...
Never received **% cash back for Dell Laptop ordered on **********. Please contact me a...
wrong amount in cash back
My old email address has changed… new address did not make it into my account… please h...
Tirerack shows as a site they give *% cash back, but when I disable my adblocker and re...
When I signed up Paypal, I possibly made a typo in the email address

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Rakuten Customer Service through Twitter

Rakuten is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Rakuten.

Customer Support through Twitter in General

While we don't know of a Twitter username for Rakuten, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Rakuten

Of the 2 way(s) to get in touch with Rakuten, customers like you claim that the best one is the 800-800-0800 option. From this page you can easily access all the possible contact information options for Rakuten as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Rakuten? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Rakuten

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