Postmates Customer Care on Twitter

Getting Postmates's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
3,995 customers have checked with GetHuman if Postmates has a Twitter address for customers in the last 45 days.
Postmates does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Postmates

My order was sent to the wrong restaurant
I have an issue with the last * deposits that where supposed to be made to my personal...
There was a fly in my plain lo mein. It was mixed in with lo mein and was stuck to it...
I been trying to get back on Postmates Fleet and it keeps sending me to Uber Eats and U...
I need to cancel my order that I scheduled for pick up
Cancel order never picked up
I want to know if I am an active driver with Postmate?
Ordered online and paid for it and went to the store it’s was closed but you guys charg...
Hi,*I placed an order recently. The only reason I placed this order is, because i had a...
I have not receave my order
U charged me for the app and i havent used it in for ever i want refund NOW
I never got my order and have tried multiple times to use there chat service but is no help
My card was used to purchase an order that I didn't authorize I cancelled that card and...

Get help with my issue

Postmates Customer Service through Twitter

Postmates is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Email with Postmates.

Customer Support through Twitter in General

While we don't know of a Twitter username for Postmates, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Postmates

Of the 2 way(s) to get in touch with Postmates, customers like you claim that the best one is the help@postmates.com option. From this page you can easily access all the possible contact information options for Postmates as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Postmates? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Postmates

More Companies on Twitter

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!