Playstation America Customer Care on Twitter

Getting Playstation America's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Playstation America usually replies within 2 hours.
  • GetHuman site vistors rank this #3 out of 4 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Playstation America instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Playstation America

Mi consola ps* se me da*o y compr* otra pero no puedo acceder a mi cuenta por qu* me pi...
I’m having trouble paying for my PlayStation plus
When I try to buy a game or subscription or add on it tells me “unidentified error has...
Account suspended because of charge
Account is suspended because of chargeback
I can’t get logged in with current email because I lost access to it
Need a return for a non functional game I purchased
I just want to know id you can change regions. Im trying to put a playstation gift card...
I can't install the system software update on my ps*, it says an error has occured (SU...
My play station account was stolen. i want it back
I purchased little nightmares secrets of the maw dlc and I can't access it
Disable * step verification on my ps* console to sign in to PlayStation network.
Ok I just buy the game gta* on my play store n not let log in online I got my internet...

Playstation America Twitter-based Customer Help - Stats

Twitter @ Handle@AskPlayStation
Best hoursMon-Sun 8am-7pm PST
Right time to tweet them1:30pm
Expected reply tweet2
Issue turnaround time7
Rank (amongst all ways to contact)3
Legibility of messaging87%
Customer service rating90%
Customer votes263
Information last updatedFri Dec 08 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Playstation America Customer Service through Twitter

Playstation America is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Playstation America will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Playstation America your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Playstation America that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Playstation America's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Playstation America

Of the 4 way(s) to get in touch with Playstation America, customers like you claim that the best one is the 800-345-7669 option. From this page you can easily access all the possible contact information options for Playstation America as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Playstation America? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Playstation America

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