Playstation America Customer Care on Twitter

Getting Playstation America's Attention on Twitter by GetHuman

@AskPlayStation
Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~10:15am
#3 of 4 contacts
234 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Playstation America

I got suspended and I don't know why ? I would like to talk to someone and try to figur...
I WAS SELECTED FOR A PREORDER EVENT, GOT ON LINE WENT THRUOUGH THE WHOLE PROCESS, MADE...
Trying to change the user email as don't live there any more but it keeps coming back...
Had to hard reset my ps*.Lost my sons realbommy account .how do I get it back for him.
I need help with my account asap
I need to speak with some asap
Sobre mi cuenta se play station tengo un problema
ps* got over charge on credit card for vanguard should only be **.**
I was emailed about me getting the PlayStation * today and I never got to order it bc y...
Can't get access to account can't get cold for reset password because you send the code...
Requesting refund on PlayStation Store purchase. Game doesn't work. Keeps crashing...
I can’t sign into the psn
I don't have a phone number like when I last logged in my information so when I got unb...

Get help with my issue

Playstation America Twitter-based Customer Help - Stats

Twitter @ Handle@AskPlayStation
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet3
Issue turnaround time7
Rank (amongst all ways to contact)3
Legibility of messaging83%
Customer service rating94%
Customer votes234
Information last updatedFri May 13 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Playstation America Customer Service through Twitter

Playstation America is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Playstation America will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Playstation America your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Playstation America that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Playstation America's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Playstation America

Of the 4 way(s) to get in touch with Playstation America, customers like you claim that the best one is the 800-345-7669 option. From this page you can easily access all the possible contact information options for Playstation America as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Playstation America? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Playstation America

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