Microsoft - Tech Support Customer Care on Twitter

Getting Microsoft - Tech Support's Attention on Twitter by GetHuman

@Microsoft_Cares
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~2:30pm
#5 of 5 contacts
60,337 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Microsoft - Tech Support

I am having issues logging in to my Xbox account
Need to reset Microsoft account password
i need help with my outlook acct
I think my Microsoft account was stolen. I can't sign in, and the email for the account...
There’s two emails that I’ve been trying to recover but I keep getting told there’s not...
Can not recover account or change password. Now i am locked out.
I need to get into my email
Internal speakers somehow got uninstalled, so I have no sound on my computer. I have lo...
getting email from someone that says they are from microsoft with something I did not o...
Locked out of onedrive* screen to unlock does not send code to phone when it should
My account is locked. I can’t remember the security question. It sends a verification c...
Can’t sign into fortnite but Xbox live is working fine
I got an email saying verify my email or else I will get shut down.

Get help with my issue

Microsoft - Tech Support Twitter-based Customer Help - Stats

Twitter @ Handle@Microsoft_Cares
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:30pm
Expected reply tweet15
Issue turnaround time35
Rank (amongst all ways to contact)5
Legibility of messaging67%
Customer service rating62%
Customer votes60,337
Information last updatedFri Mar 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Tech Support Customer Service through Twitter

Microsoft - Tech Support is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Microsoft - Tech Support will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Microsoft - Tech Support your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Microsoft - Tech Support that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Microsoft - Tech Support's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Microsoft - Tech Support

Of the 5 way(s) to get in touch with Microsoft - Tech Support, customers like you claim that the best one is the 877-696-7786 option. From this page you can easily access all the possible contact information options for Microsoft - Tech Support as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Microsoft - Tech Support? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Microsoft - Tech Support

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