Microsoft - Tech Support Customer Care on Twitter

Getting Microsoft - Tech Support's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~10:15am
#5 of 5 contacts
60,331 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Microsoft - Tech Support

Can't Remember Password To My Xbox Account
I can not update my new email address on this account. I do not remember the old passwo...
i cannot open outlook. I keep getting an error message. I was referred by godaddy.
My computer was shut down today supposedly by Microsoft who said I was hacked and compr...
microsoft program is not working properly
I need to change my email account to my personal email assigned to my tablet for the ke...
Computer locked up with recording gives support * to Microsoft *** ***-**** for securit...
My debit card was charged by Microsoft and I don't have a microsof* accouny
Unable to sync our bussiness computers since yesterday morning. Not sure if this was du...
My bank asked me to check if Jordan Baxter is a genuine member of your staff
Were unable to sync our business computers since yesterday. Appears this issue started...
Outlook storage full so I purchased *** subscription a short time ago today. Now, I do...
A box pop up saying that my computer has been blocked for security reason to call a num...

Get help with my issue

Microsoft - Tech Support Twitter-based Customer Help - Stats

Twitter @ Handle@MicrosoftHelps
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet15
Issue turnaround time39
Rank (amongst all ways to contact)5
Legibility of messaging72%
Customer service rating57%
Customer votes60,331
Information last updatedWed May 31 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Tech Support Customer Service through Twitter

Microsoft - Tech Support is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Microsoft - Tech Support will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Microsoft - Tech Support your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Microsoft - Tech Support that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Microsoft - Tech Support's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Microsoft - Tech Support

Of the 5 way(s) to get in touch with Microsoft - Tech Support, customers like you claim that the best one is the 877-696-7786 option. From this page you can easily access all the possible contact information options for Microsoft - Tech Support as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Microsoft - Tech Support? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Microsoft - Tech Support

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