Microsoft - Product Support Customer Care on Twitter

Getting Microsoft - Product Support's Attention on Twitter by GetHuman

@MicrosoftHelps
Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~10:15am
#3 of 5 contacts
470 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Microsoft - Product Support

My Xbox *** can’t connect to the internet even though everything in my house can
Battlefront *, which I bought for my xbox one, I had bought it from the store a year or...
My surface will no longer come on and it will no oner take a change. Before it died the...
I gave my grandson a xbox game that I ordered from amazon.com that had a redeemable dig...
My Microsoft account and one drive are almost unresponsive.*I am presently using google...
I am an MCSE, MCP and * more MS certs. on * oct my W* machine experienced the BSOD. Aft...
Received a scam call displa*** as "Microsoft" at about *:**PM MDT, *******. The roboca...
Local Microsoft store refuses to work on my computer even though I purchased their annu...

Get help with my issue

Microsoft - Product Support Twitter-based Customer Help - Stats

Twitter @ Handle@MicrosoftHelps
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet3
Issue turnaround time4
Rank (amongst all ways to contact)3
Legibility of messaging76%
Customer service rating71%
Customer votes470
Information last updatedSun Jun 26 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Product Support Customer Service through Twitter

Microsoft - Product Support is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Microsoft - Product Support will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Microsoft - Product Support your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Microsoft - Product Support that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Microsoft - Product Support's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Microsoft - Product Support

Of the 5 way(s) to get in touch with Microsoft - Product Support, customers like you claim that the best one is the 800-936-5700 option. From this page you can easily access all the possible contact information options for Microsoft - Product Support as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Microsoft - Product Support? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Microsoft - Product Support

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