Megabus Customer Care on Twitter

Getting Megabus's Attention on Twitter by GetHuman

@MegabusHelp
Customer Twitter Account
Usually replies within: 11 hours
Best time to tweet: ~10:45am
#5 of 7 contacts
7,354 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Megabus

WHEN I AM GOING TO PAY FOR MY TICKET ,IT SHOWS THAT WRONG BILLING ADDRESS SO PLEASE GU...
My shoes were left on the bus, and the driver pulled off.
I booked a ticket and didn get ticket,Eddie perry for...
I want to change my bus trip.
My bus is not here departure time was **:**
i need to change my ticket
Hi I wanted to know if megabus is still running in baton rouge Louisiana and if the meg...
How much is the bus fare from Grand. Prairie. To Houston on wed. * march **** round trip?
How many bags can I bring on the mega bus
Boked a MEGABUS for March * at*** to London, Never received a confirmation.
I tried to purchase a Megabus ticket from New York City to DC for **:** a.m. Saturday a...
I CAN NOT MAKE PAYMENT WITH MY * VISA DEBIT CARD AND I WENT TO THE OFFICE AT MANCHESTER...
Will the buses be running tomorrow morning?

Get help with my issue

Megabus Twitter-based Customer Help - Stats

Twitter @ Handle@MegabusHelp
Call-back availableNO
Best hours7am-11pm EST
Right time to tweet them10:45am
Expected reply tweet11
Issue turnaround time21
Rank (amongst all ways to contact)5
Legibility of messaging77%
Customer service rating78%
Customer votes7,354
Information last updatedMon Jul 04 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Megabus Customer Service through Twitter

Megabus is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Megabus will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Megabus your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Megabus that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Megabus's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Megabus

Of the 7 way(s) to get in touch with Megabus, customers like you claim that the best one is the 877-462-6342 option. From this page you can easily access all the possible contact information options for Megabus as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Megabus? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Megabus

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