Megabus Customer Care on Twitter

Getting Megabus's Attention on Twitter by GetHuman

@MegabusHelp
Customer Twitter Account
Usually replies within: 6 hours
Best time to tweet: ~2:15pm
#5 of 7 contacts
7,348 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Refund BookingTweet re: Find ItineraryTweet re: Change BookingTweet re: Problem With a ReservationTweet re: Missing ItemAbout a different issue

Recent reasons others tried tweeting Megabus

Connecting bus wait area provided for customers traveling.**From NYC to Chicago there c...
Bus late in Jacksonville florida to Atlanta Ga
The bus driver was falling asleep behind the wheel, swerving the bus, and seemed as tho...
Kevin Smith booked a bus from Toronto Pearson Airport for Dec ** @ **:** to Napanee Ont...
I booked a ticket to atlanta leave from new orleans a week ago but i just found out id...
I had purchased a ticket for **-**-** **PM. I was in a car accident that I was hospital...
Please I need to change my ticket that was booked for Sunday **:**am to Saturday **:**am .
Il y'a un probl*me le bus de *PM le **-**-****.*je veux savoir c'est quoi qui se passe.
Bus was late going to Charlotte North Carolina I waited *hours delay in Atlanta n bus...
Is there parking (to wait for Megabus arrival) at the **** San Jacinto address?
Can I travel with my small dog
My daughter will be sitting on my lap is she considered another travler
Altered a megabus ticket, and the new trip was cheaper, and I would like to use the res...
Get help with my issue

Megabus Twitter-based Customer Help - Stats

Twitter @ Handle
@MegabusHelp
Call-back available
NO
Best hours
7am-11pm EST
Right time to tweet them
2:15pm
Expected reply tweet
6
Issue turnaround time
15
Rank (amongst all ways to contact)
5
Legibility of messaging
71%
Customer service rating
84%
Customer votes
7,348
Information last updated
Sat Mar 28 2020 09:00:00 GMT+0000 (UTC)

Megabus Customer Service through Twitter

Megabus is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Megabus will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Megabus your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Megabus that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Megabus's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Megabus

Of the 7 way(s) to get in touch with Megabus, customers like you claim that the best one is the 877-462-6342 option. From this page you can easily access all the possible contact information options for Megabus as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Megabus? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Megabus

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