JetBlue Customer Care on Twitter

Getting JetBlue's Attention on Twitter by GetHuman

@JetBlue
Customer Twitter Account
Usually replies within: 13 hours
Best time to tweet: ~10:15am
#5 of 8 contacts
7,530 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Change FlightTweet re: Find a ReservationTweet re: Baggage ProblemTweet re: Cancelled FlightTweet re: Complaint About a FlightAbout a different issue

Recent reasons others tried tweeting JetBlue

how can I recover receipt from my inflight purchase
i made a purchase inflight but forgot to ask for a receipt for my backup
I am trying to recover receipt for inflight purchase
where to send dr letter about being in the hospital and cancelling flight
I have been trying to reach you by phone, live chat and email. I just booked a flight...
Reservation seat assignment
Read the letter and please respond to my letter.** Alan S Zeitler...
My wife, mother-in-law and I had to cancel a flight tomorrow due to mother-in-law's hos...
Approximately * weeks ago a sent Robin Hayes CEO, a registered return receipt- letter...
JetBlue changed my itinerary and told me I must confirm my original seat choices throug...
I want to confirm that a change was made to my flight itinerary, given JetBlue's change...
I've already purchased our tickets from boston, to FLL and then to Cuba, my question is...
What time does the check luggage counter open at logan. I have a ***am flight at Logan...
Get help with my issue

JetBlue Twitter-based Customer Help - Stats

Twitter @ Handle
@JetBlue
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
10:15am
Expected reply tweet
13
Issue turnaround time
21
Rank (amongst all ways to contact)
5
Legibility of messaging
53%
Customer service rating
78%
Customer votes
7,530
Information last updated
Fri Feb 21 2020 08:00:00 GMT+0000 (UTC)

JetBlue Customer Service through Twitter

JetBlue is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that JetBlue will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM JetBlue your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like JetBlue that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that JetBlue's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting JetBlue

Of the 8 way(s) to get in touch with JetBlue, customers like you claim that the best one is the 800-538-2583 option. From this page you can easily access all the possible contact information options for JetBlue as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach JetBlue? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact JetBlue

More Companies on Twitter

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