JetBlue Customer Care on Twitter

Getting JetBlue's Attention on Twitter by GetHuman

@JetBlue
Customer Twitter Account
  • Somebody from JetBlue usually replies within 7 hours.
  • GetHuman site vistors rank this #5 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling JetBlue instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting JetBlue

I need to pay for a second check bag for my friend but I’m not seeing any options onlin...
Trying to book flight with travel bank credits
Do you allow a child to travel my themselves without an adult. Child's age **, if so c...
I would like to get compensation for my delayed flight of * hours. JetBlue ****** JetBl...
I need to change my flight from ny to la because of the tropical storm. It’s a multi-ci...
At logan airport Boston Flight to SF keeps getting delayed. Need to switch flight. * cu...
I missed my flight going to JFK and then to Burlington, Vt. (Confirmation * GUNRVQ)*I’m...
Need to change my flight - jet blue moved my flight time so I’m eligible for a free cha...
I received this letter from JetBlue that I requested for my travel insurance claim as t...
My wife and I want to travel to Atlanta from JFK New York September ** to October...
I like to change my booking
Need to change return. Online not working
Flight*** today was diverted?

JetBlue Twitter-based Customer Help - Stats

Twitter @ Handle@JetBlue
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet7
Issue turnaround time12
Rank (amongst all ways to contact)5
Legibility of messaging88%
Customer service rating73%
Customer votes7,536
Information last updatedWed Feb 28 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

JetBlue Customer Service through Twitter

JetBlue is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that JetBlue will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM JetBlue your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like JetBlue that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that JetBlue's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting JetBlue

Of the 8 way(s) to get in touch with JetBlue, customers like you claim that the best one is the 800-538-2583 option. From this page you can easily access all the possible contact information options for JetBlue as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach JetBlue? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact JetBlue

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