JetBlue Customer Care on Twitter

Getting JetBlue's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 7 hours
Best time to tweet: ~2pm
#6 of 9 contacts
7,536 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting JetBlue

I'm unable to add my TSA number to my currently booked tripped.
I need to add my KTN to my existing flight tomorrow. I'm already checked in
I purchased two plane tickets on June ** from JFK to Seattle. My bank account shows I o...
I’ll fly from FLL to Havana, Cuba on June **th*Am I allow to bring * bags of ** pounds...
I have a billing issue. I bought two tickets for June ** from jfk to seatac airport. My...
Trying to get as rushed seating online getting error
Am I allowed to check in * luggage bags and * carryon? Is there extra charge?
I need to change a ticket if I can!
I would like to upgrade my seat to mint (flight ***)
My flight to Durham got cancelled, so I will not be in Durham for my flight back to New...
We are flying to the US from Turks and Caicos’s. Do we need to provide a negative Covid...
My husband flight got canceled
Can’t check in for flight

Get help with my issue

JetBlue Twitter-based Customer Help - Stats

Twitter @ Handle@JetBlue
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet7
Issue turnaround time9
Rank (amongst all ways to contact)6
Legibility of messaging88%
Customer service rating73%
Customer votes7,536
Information last updatedTue May 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

JetBlue Customer Service through Twitter

JetBlue is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that JetBlue will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM JetBlue your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like JetBlue that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that JetBlue's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting JetBlue

Of the 9 way(s) to get in touch with JetBlue, customers like you claim that the best one is the 800-538-2583 option. From this page you can easily access all the possible contact information options for JetBlue as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach JetBlue? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact JetBlue

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