H&R Block Customer FAQ

H&R Block offers a tax refund advance loan option, allowing you to access a portion of your expected tax refund before your tax return is fully processed. While preparing your taxes from home, you can select the refund advance option during the filing process. If you qualify, you may receive the funds on a prepaid debit card. Make sure to review the terms and conditions provided during the application to understand the specifics of the loan.

If you owe taxes, you can still apply for a tax refund advance, depending on the eligibility criteria set by H&R Block. It's essential to consult the specific terms and conditions related to the advance. Generally, advances are based on your expected tax refund rather than your tax liabilities. Be sure to review your options and consult with a tax professional for personalized advice.

If you're having trouble accessing your Emerald Card account, double-check that you're entering the correct last four digits of your card number, CVV, and PIN. Ensure that there are no typos and that you're using the correct credentials associated with your account. If the issue persists, it may be best to refer to our contact information provided on this page for further assistance.

To reset your account without access to your email and phone number, visit the H&R Block website and look for options related to account recovery. You may be prompted to answer security questions or provide information related to your account to verify your identity. Follow the on-screen instructions to regain access.

Yes, H&R Block offers refund advance loans. These are interest-free loans that provide early access to your tax refund. Availability and terms may vary, so check with your local H&R Block office for details.