Green Dot Customer Care on Twitter

Getting Green Dot's Attention on Twitter by GetHuman

@greendotcards
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~10:45am
#5 of 5 contacts
65,094 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Green Dot

I put *** on a green dot card on sturdy. I activated it but I cannot spend from that catd.
I need my money back I was told my mom was going to be refunded back on my card and it’s not
This is a bunch of **** on your part horrible security issues been banking with you for...
My cash app somehow sent sixty bucks to greendot an I did not do this I do not have a g...
Trying to cancel my account it's been * weeks my card was stolen
I want my money put on my card. So I can move it and cut up this card. Don't send me a...
I did not close my account I do not understand why I need to see my account included my...
I am trying to cancel my last transaction that's all
I've closed my account but want to reactivate the same account. I can't get through to...
I need my money I don’t have my Green.com card it got solved or I lost I need my money...
I dont have access to my card number so i cant talk to a representative. My accoubt ha...
Someone is using my information on your website
Need someone tell me where my refund is on case **********Rachel Patterson************P...

Get help with my issue

Green Dot Twitter-based Customer Help - Stats

Twitter @ Handle@greendotcards
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet15
Issue turnaround time27
Rank (amongst all ways to contact)5
Legibility of messaging67%
Customer service rating45%
Customer votes65,094
Information last updatedTue Jun 28 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Green Dot Customer Service through Twitter

Green Dot is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Green Dot will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Green Dot your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Green Dot that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Green Dot's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Green Dot

Of the 5 way(s) to get in touch with Green Dot, customers like you claim that the best one is the 866-795-7597 option. From this page you can easily access all the possible contact information options for Green Dot as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Green Dot? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Green Dot

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