Green Dot Customer Care on Twitter

Getting Green Dot's Attention on Twitter by GetHuman

@greendotcards
Customer Twitter Account
  • Somebody from Green Dot usually replies within 14 hours.
  • GetHuman site vistors rank this #5 out of 5 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Green Dot instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Green Dot

My greendot card is saying the money was loaded onto a card how do I find out what card...
Card was used but I've sent before to the same person the number was scratched by me an...
I need my money back on my card I need registration my account
I still need my replacement green dot card
I never received any replacement card
I paid for expedited shipping about * days ago and still have not received my card what...
I want to speak to a live customer service
I paid for expedited shipping and never received my card
My card was blocked by a representative of yalls because I could not understand what s...
I paid for expedited shipping * days ago and still haven't received my new card
I lost my card green Dot said they mailed me a card never received it so they sent me a...
I bought a Green Dot prepaid scratch card it's been not quite a month and I've been try...
I cancel subscriptions that I made last night maybe actually an hour ago and I don’t wa...

Green Dot Twitter-based Customer Help - Stats

Twitter @ Handle@greendotcards
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet14
Issue turnaround time24
Rank (amongst all ways to contact)5
Legibility of messaging68%
Customer service rating44%
Customer votes65,095
Information last updatedTue Apr 09 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Green Dot Customer Service through Twitter

Green Dot is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Green Dot will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Green Dot your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Green Dot that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Green Dot's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Green Dot

Of the 5 way(s) to get in touch with Green Dot, customers like you claim that the best one is the 866-795-7597 option. From this page you can easily access all the possible contact information options for Green Dot as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Green Dot? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Green Dot

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