Eversource Customer Care on Twitter

Getting Eversource's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 14 hours
Best time to tweet: ~2:45pm
#4 of 4 contacts
3,015 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Eversource

I live in wareham Massachusetts and you are putting up solar panels everywhere but my c...
Need to switch account to different address . Sent this all i. Already
I need to move service from current address of ** Shattuck Road unit **** Andover Mass...
At *:** this morning. The power went out in half the house. ** minutes later it came ba...
Want to activate service
Trying to figure out why my bill is so high**Possible to get a breakdown of appliances...
Hi I have a issue with my payment for my bill I need to speak to someone about it befor...
There is a hill in front of my home that has a great deal of what was brush growth but...
I have fallen behind on my payments, but I have been paying at least $*** to $*** every...
I was told that my last one payment for my payment plan would be *********. It’s tellin...
I’m calling regarding my company ( GBEC engineering LLC). Account No. *********** and...
Would like to pay on my bill with my handsome? Medicaid benefits prepaid card but need...
Going to make payment by phone and get charged for the service

Get help with my issue

Eversource Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/eversourcema
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2:45pm
Expected reply tweet14
Issue turnaround time22
Rank (amongst all ways to contact)4
Legibility of messaging66%
Customer service rating89%
Customer votes3,015
Information last updatedThu Sep 28 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Eversource Customer Service through Twitter

Eversource is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Eversource will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Eversource your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Eversource that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Eversource's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Eversource

Of the 4 way(s) to get in touch with Eversource, customers like you claim that the best one is the 800-340-9822 option. From this page you can easily access all the possible contact information options for Eversource as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Eversource? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Eversource

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