Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and DraftKings will reply our your email.
DraftKings, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
How should I prepare for my conversation with DraftKings?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with DraftKings, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
DraftKings is an American sports betting provider with daily and weekly contests with prize earnings. When signing up for your DraftKings account, you agree to follow the rules of the Terms of Service. If you break these rules, your DraftKings account will become locked, unable to be reaccessed. If you still believe you should have access to your account, contacting DraftKing customer service may help to unlock your account.
This article talks about getting locked out of your DraftKings account. The most common reasons for getting locked out of your account are described. Violations that result in termination are differentiated from those that result in suspension. Suggestions are provided for a couple of different ways of regaining access to your account.
No, DraftKings strictly prohibits users from having multiple accounts. Each player is only allowed to have one account in order to maintain a fair and level playing field for all participants. Creating or using multiple accounts violates the company's terms of service and can result in severe penalties, including permanent suspension or termination of all accounts associated with the user. DraftKings employs advanced security measures and account verification processes to ensure compliance with this policy. In case of any suspected violations, DraftKings reserves the right to investigate and take appropriate action. Players are encouraged to reach out to customer support for any account-related inquiries or concerns.
Click the link above to get answers to just about any DraftKings customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see DraftKings's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a DraftKings agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact DraftKings anyways and help you with your issue. Over the last 18 months, 5,298 customers like you have come in search of a phone number for DraftKings and helped us confirm they don't have one. Common reasons that people try to call DraftKings customer support department include and other customer service issues. Rather than trying to call DraftKings first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or twitter. Unfortunately, right now DraftKings doesn't have any phone numbers. It's not always clear what is the best way to talk to DraftKings representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If DraftKings Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for DraftKings, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from DraftKings customers like yourself.
GetHuman does not provide call center services or customer support operations for DraftKings. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DraftKings. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.