DraftKings.com Customer Care on Twitter

Getting DraftKings.com's Attention on Twitter by GetHuman

@DraftKings
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~3:45pm
#2 of 2 contacts
618 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting DraftKings.com

Locked out of my account for over a month ... And haven't had any assistance ... Would...
Locked put of my account and can’t get back in
I’d like to have my account unlocked I was upset with a loss that I thought I was cheat...
They cashed out my payout when I didn’t do it I’m pissed
I did not cashout I got to check my stuff it was cashed out I’m very pissed right now
Took my money and canr bet a fight, only joined cuz the lady on ufc said join..took...
My account is locked out for some reason i need to get in it i was playing in the free...
Hello I was unaware of the policy that no one else can fund your account. I used my gir...
My account is locked and idky it is but I would like to get my money back at least
Missing couple of payment
i need my account opened please.
I had an issue with my e mail that required me to contact my provider and had to reset...
I withdrew money last week and went to go back into my account it locked me out and now...

Get help with my issue

DraftKings.com Twitter-based Customer Help - Stats

Twitter @ Handle@DraftKings
Call-back availableNO
Best hours24
Right time to tweet them3:45pm
Expected reply tweet2
Issue turnaround time5
Rank (amongst all ways to contact)2
Legibility of messaging70%
Customer service rating75%
Customer votes618
Information last updatedTue Apr 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

DraftKings.com Customer Service through Twitter

DraftKings.com is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that DraftKings.com will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM DraftKings.com your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like DraftKings.com that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that DraftKings.com's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting DraftKings.com

Of the 2 way(s) to get in touch with DraftKings.com, customers like you claim that the best one is the support@draftkings.com option. From this page you can easily access all the possible contact information options for DraftKings.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DraftKings.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DraftKings.com

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