Dell - Tech Support Customer Care on Twitter

Getting Dell - Tech Support's Attention on Twitter by GetHuman

@DellCares
Customer Twitter Account
Usually replies within: 12 hours
Best time to tweet: ~9am
#11 of 11 contacts
7,725 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Dell - Tech Support

Unable to log on my brand new laptop is stuck keeps attrmptingt to start up over and o...
I have a new dell xps **** desktop and I was installing new software. **I was installi...
placed an order for a Epson workforce all in one printer. The price was ***.** I don't...
We purchased a new Dell Inspiron All-in-One and we were setting it up. The mouse works...
When setting up my new computer the "please select language:" box will not go away.
I have use acronis true image **** software as a solution on all my problem that do or...
Hi Team, *Few weeks back I purchased a Dell laptop ( Inspiron ** ****). I have created...
I purchased a laptop June **** for my College bookstore with a *-year warranty for acci...
XPS Desktop *) internet windows error "cannot access specified path May not have permis...
I need to renew my warranty
Activation of my product key error.I dont know my product key how to resolve my problem
Power saving mode. Display not on
Admin BIOS password has me locked out of my computer. Service Tag is G**YXB*

Get help with my issue

Dell - Tech Support Twitter-based Customer Help - Stats

Twitter @ Handle@DellCares
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet12
Issue turnaround time14
Rank (amongst all ways to contact)11
Legibility of messaging60%
Customer service rating63%
Customer votes7,725
Information last updatedMon May 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Dell - Tech Support Customer Service through Twitter

Dell - Tech Support is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Dell - Tech Support will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Dell - Tech Support your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Dell - Tech Support that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Dell - Tech Support's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Dell - Tech Support

Of the 11 way(s) to get in touch with Dell - Tech Support, customers like you claim that the best one is the 800-999-3355 option. From this page you can easily access all the possible contact information options for Dell - Tech Support as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Dell - Tech Support? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Dell - Tech Support

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