Dell - Tech Support Customer Care on Twitter

Getting Dell - Tech Support's Attention on Twitter by GetHuman

@DellCares
Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~2pm
#11 of 11 contacts
7,729 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Dell - Tech Support

I am trying to find the BIOS downloads for a Dell desktop DCNE*F and every time I do a...
RESET LOGIN TO MSN ACCOUNT. I DO NOT HAVE VERIFICATION CODE TO RESET *CAN YOU TEXT ME V...
Service tag *YJ*PY* was sent to Texas for sound board problems earlier this year. Not c...
I have a Dell inspiron **-**** i* *th gen laptop. which service tag :**XB*F**and proble...
I am unable to get completely into my computer past the setup stage. It says that since...
I have a Dell **** DFW laser printer. I am trying to print out an email message and I...
my computer is telling me failed to detect microphone when im o zoom
I want a call regarding an order hat has been butchered.*Order * ********* has been a...
I am a bit hopeless because my dell laptop is not installing any new updates. The suppo...
unable to get the sound on?
I'm not receiving sound from my speakers
I am not able to connect with my laptop through bluetooth
no puedo ir a intrnet, sale modo de avion

Get help with my issue

Dell - Tech Support Twitter-based Customer Help - Stats

Twitter @ Handle@DellCares
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet16
Issue turnaround time17
Rank (amongst all ways to contact)11
Legibility of messaging64%
Customer service rating59%
Customer votes7,729
Information last updatedThu Feb 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Dell - Tech Support Customer Service through Twitter

Dell - Tech Support is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Dell - Tech Support will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Dell - Tech Support your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Dell - Tech Support that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Dell - Tech Support's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Dell - Tech Support

Of the 11 way(s) to get in touch with Dell - Tech Support, customers like you claim that the best one is the 800-999-3355 option. From this page you can easily access all the possible contact information options for Dell - Tech Support as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Dell - Tech Support? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Dell - Tech Support

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