Chegg Customer Care on Twitter

Getting Chegg's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~9:30am
#4 of 5 contacts
7,779 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Chegg

Hi, I got an email saying that I violated the rules and said that as my final warning...
My account is suspended because of a login issue.
I am planning on purchasing a textbook, but all I need to have is an access code for th...
hi actually I subscribed chegg app but I want to unsubscribe it now it creat to much di...
Sir I am expert in Microbiology, and I was passed expert screening and start to answeri...
My account is deactivated even when im using t on my mobile and laptop alone.I am in ne...
My account was deactivated and the reason which i received was that i shared it with ot...
Account access difficulties
I was suspended for "Sharing my account" but have never shared my account with anyone...
I cannot access my chegg account on my computer i have listed in the device tab or any...
Not working I don't know we spent money too
request for data deletion
My subscription was suspended un-rightfully and I need to access information now.

Get help with my issue

Chegg Twitter-based Customer Help - Stats

Twitter @ Handle@CheggHelp
Call-back availableNO
Best hoursclosed EST
Right time to tweet them9:30am
Expected reply tweet15
Issue turnaround time19
Rank (amongst all ways to contact)4
Legibility of messaging70%
Customer service rating69%
Customer votes7,779
Information last updatedSun Oct 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Chegg Customer Service through Twitter

Chegg is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Chegg will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Chegg your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Chegg that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Chegg's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Chegg

Of the 5 way(s) to get in touch with Chegg, customers like you claim that the best one is the 855-581-9873 option. From this page you can easily access all the possible contact information options for Chegg as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Chegg? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Chegg

More Companies on Twitter

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!