CenturyLink Customer Care on Twitter

Getting CenturyLink's Attention on Twitter by GetHuman

https://twitter.com/centurylinkhelp?lang=en
Customer Twitter Account
  • Somebody from CenturyLink usually replies within 10 hours.
  • GetHuman site vistors rank this #5 out of 7 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling CenturyLink instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting CenturyLink

my email is blocked because I received spam. Have been blocked for weeks. Talked to ma...
I've talked to multiple century link agents* the last one told me that I can't open my...
Had a power flicker and lost the CenturyLink router we are paying rent for. Using old r...
a question about virus and threat protection.
Had not log in in quite awhile, Shut down the modem to move it elsewhere. When started...
Last week i started receiving calls at my place of business from an alleged credit comp...
Greetings:*I received Check Number **********, dated ********** from Lumen Technologies...
I have centurylink simple pay internet and verified through the National Verifier that...
Rec'd a post card from Centurylink. That changes were made to my account. Not specific...
My account in North Las Vegas was screwed up by your computer more than a year ago and...
I've been trying to reach an HR department to verify employment and have had no luck re...
I called last week to get a quote and to see if a hard wire connection was available in...
the *st of october **** i put my phone on vacation for the winter and was told at that...

CenturyLink Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/centurylinkhelp?lang=en
Best hoursMon-Fri 7am-12am, Sat-Sun 8am-8pm CST
Right time to tweet them1:45pm
Expected reply tweet10
Issue turnaround time10
Rank (amongst all ways to contact)5
Legibility of messaging88%
Customer service rating53%
Customer votes7,573
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

CenturyLink Customer Service through Twitter

CenturyLink is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that CenturyLink will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM CenturyLink your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like CenturyLink that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that CenturyLink's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting CenturyLink

Of the 7 way(s) to get in touch with CenturyLink, customers like you claim that the best one is the 800-201-4099 option. From this page you can easily access all the possible contact information options for CenturyLink as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach CenturyLink? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact CenturyLink

More Companies on Twitter

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!