CenturyLink Customer Care on Twitter

Getting CenturyLink's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from CenturyLink usually replies within 6 hours.
  • GetHuman site vistors rank this #5 out of 7 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling CenturyLink instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting CenturyLink

I neee to talk to a representative to get my credit applied to my account*Thanks*Chryst...
set up another email: having trouble transferring the email account.
Need to move wiring to my home
I want paper billing. The installation tech left a modem that I want to return. I was...
When entering the Inbox email screen, I see the single line items of all incoming email...
I would like to sign up for autopay. I have tried checking the box on the back of my pa...
Cordless phone has issues when you're calling someone. Has lots of interference
My business line has been out since ****. They say they may be able to fix it by...
they keep messing up my bill.**th time this year
Change my billing from mailing in written check to monthly payment withdrawal from chec...
I ordered century link for the last month I was in my apt. it never got hooked up and n...
ok.. I thought this was all taken care of... *you say I owe you money, I say I never re...
Want to know if it me or the area havei g problems with WiFi

CenturyLink Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/centurylinkhelp?lang=en
Best hoursMon-Fri 7am-12am, Sat-Sun 8am-8pm CST
Right time to tweet them9:30am
Expected reply tweet6
Issue turnaround time19
Rank (amongst all ways to contact)5
Legibility of messaging77%
Customer service rating64%
Customer votes7,543
Information last updatedWed Dec 06 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

CenturyLink Customer Service through Twitter

CenturyLink is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that CenturyLink will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM CenturyLink your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like CenturyLink that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that CenturyLink's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting CenturyLink

Of the 7 way(s) to get in touch with CenturyLink, customers like you claim that the best one is the 800-201-4099 option. From this page you can easily access all the possible contact information options for CenturyLink as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach CenturyLink? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact CenturyLink

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