Barnes & Noble Customer Care on Twitter

Getting Barnes & Noble's Attention on Twitter by GetHuman

@BN_care
Customer Twitter Account
Usually replies within: 4 hours
Best time to tweet: ~1:45pm
#8 of 8 contacts
234 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Barnes & Noble

I bought a gift card from Raise for $**. However, when I added it to my Account, it sho...
After updating my credit card w*B&N on Friday, the **th, I successfully downloaded a bo...
Hi! I am writing because it seems like YOU have an issue. I heard about your Black Hist...
My book hasnt arrived and its been * weeks
Checking an order status that I made last Friday
Good Day**My name is Saud Abalkhail and I am trying to contact Barnes and Noble's corpo...
It was supposed to be here the following day and I still haven’t got my package
Have not received my order***********
I'm trying to apply for a job. And the website won't let me create a new password.
I ordered a book for my son in prison. They said it was delivered on ** ** ***.the pris...
I am trying to reset my nook to factory settings. It says it is connected to my WiFi bu...
i believe i ordred * books but only recived * PO***********
number supposedly sent to email never received

Get help with my issue

Barnes & Noble Twitter-based Customer Help - Stats

Twitter @ Handle@BN_care
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:45pm
Expected reply tweet4
Issue turnaround time5
Rank (amongst all ways to contact)8
Legibility of messaging78%
Customer service rating76%
Customer votes234
Information last updatedMon Nov 29 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Barnes & Noble Customer Service through Twitter

Barnes & Noble is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Barnes & Noble will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Barnes & Noble your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Barnes & Noble that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Barnes & Noble's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Barnes & Noble

Of the 8 way(s) to get in touch with Barnes & Noble, customers like you claim that the best one is the 866-238-7323 option. From this page you can easily access all the possible contact information options for Barnes & Noble as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Barnes & Noble? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Barnes & Noble

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