If you're here looking up Barnes & Noble customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Barnes & Noble also goes by or is associated with the names Barnes and Noble, Barnes & Noble, Inc.. They are considered to be part of the following sectors and industries: Consumer Discretionary. Barnes & Noble is associated with terms like nooksparknotes, public, e-commerce, b2c, consumer discretionary, retail by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Amazon, Kindle. They employ 26,000 people according to customers in the know.