Barnes & Noble Customer Service

Answers to Common Problems

Use Barnes & Noble's Phone Number

Barnes & Noble's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Barnes & Noble.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Barnes & Noble.
There's more!
Click below to show 7 more questions, answers, and complete guides to common Barnes & Noble customer support problems.

Recent reasons customers contacted Barnes & Noble:

I have been unable to sign in to my account for some weeks. Can you help
I have ordered several times and they were cancelled, did my order go through this time...
My order ********** was cancelled as I did not pick it up on time! I want the book and...
When I make an order online, I instantly receive an email saying the order failed to "p...
I need to find out my membership number.
I cannot order ebooks on line any more.
self publishing-need to register*-find out how to send manuscripts*-formatting*-ebooks...
I want to be a slf published author for B&N
I keep writing, but no one answers. I cannot order email books online from my Nook. *W...
Cannot order ebooks on Nook
I cannot order ebooks online any more. My Nook always says: "Let's try that again...
I would like to ask if barnes and noble nook device is usable in the Philippines. Thanks!
How do I download ebooks free

Help me with my issue

Does GetHuman work with Barnes & Noble?

GetHuman does not work with Barnes & Noble's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Barnes & Noble at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Barnes & Noble's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Barnes & Noble at a Glance

Barnes & Noble has 1 chat option
Barnes & Noble has 1 customer email
Barnes & Noble has 1 help forum
Barnes & Noble has 1 twitter handle
Barnes & Noble has no facebook page
Barnes & Noble Phone Number and Contact Information

Answered on this page:

Does Barnes & Noble offer international shipping?
Can I use my Barnes & Noble membership to get discounts online?
How Do I Change My Email Address on My Barnes & Noble Account?
How Do I Return an Item to Barnes and Nobles?
Do I need an account to make a purchase on Barnes & Noble?
How Do I Give Feedback About My In-Store Experience to Barnes and Noble?
Solutions to common issues

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!