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What is the return policy for digital purchases on Barnes & Noble?

Asked 2 years ago
Barnes & Noble has a specific return policy for digital purchases, which primarily includes eBooks and digital content. Generally, digital purchases, such as eBooks, are non-refundable once they are downloaded or accessed. This means that customers should carefully consider their purchases before completing the transaction, as they are unable to return or exchange digital items after use. There are, however, some exceptions to this policy. If a digital item is defective or does not work as intended, Barnes & Noble may offer a replacement or repair. It is advisable for customers to reference the specific terms and conditions that apply to their digital purchases. For the most accurate and updated details regarding return policies and procedures, customers are encouraged to visit the official Barnes & Noble website, where they can find comprehensive information related to digital content. Understanding the policies in place can ensure that customers have a smooth and satisfactory experience when purchasing digital products from Barnes & Noble.
Answered Jul 7th 2025

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