AppleCare Customer Care on Twitter

Getting AppleCare's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
6,750 customers have checked with GetHuman if AppleCare has a Twitter address for customers in the last 45 days.
AppleCare does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting AppleCare

Today we purchased an Apple iPad and picked it up and I thought that everything was ope...
We just purchased a **** iPad and thought that everything was set up and brought it ho...
FaceTime audio sometimes does not work. I would like someone to tell me what I could do...
Need to file a claim on apple care for my **mm watch
new MacBook Pro. want to connect external hard drive Seagate Connect*I can see*access...
I’m having trouble with my speaker phone when I play someone on speakerphone they can’t...
iPhone is locked to carrier Verizon
My phone blacked out and wont come back on * it rings I cant answer it I can answer on...
i got my macbook pro * weeks. i got it from apple its the newest model and the speakers...
Want to know if you recieved the damaged phone i sent back
I don’t want my credit card on Apple
Only * days left in my apple care. The screen is cracked and I can’t unpair it from my...
I can not unlock my Apple watch

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AppleCare Customer Service through Twitter

AppleCare is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call AppleCare.

Customer Support through Twitter in General

While we don't know of a Twitter username for AppleCare, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting AppleCare

Of the 5 way(s) to get in touch with AppleCare, customers like you claim that the best one is the 800-275-2273 option. From this page you can easily access all the possible contact information options for AppleCare as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AppleCare? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AppleCare

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