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Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

How long does it take for regular ground delivery to Ri ?
I ordered two rugs totalling over $***. When we received the *ft by **ft rugs, the edge...
I am working so I cannot call, but I recently ordered an area rug *'*" x *' which I abs...
I received my statement today for my credit card. On it was a bill from ESALERUGS fro...
I ordered an ivory shag *x** rug on Monday and it never said when I would receive it...
I returned one rug and cancelled the other * rugs on back order.*I received a email on...
I ordered a rug n didnt receive it ********. The tracking said i got it but the shippin...
I ordered a rug and a pad on Sept **. I received an email that it would be shipped. Ind...
I want to cancel this order because it is no longer needed. This is the *nd time that...
All I need to do is give them my credit card information so they can ship my order. I’v...
Purchased an area rug the first part of this week and it came in a timely manner. Nice...
I bought * rugs from esale rugs and they were not as described sent them back via fed e...
my order numbers are**KHBO*I** and **ABCHOH***my email address is *****@***.com talk to...
sent back two rugs via Fed EX still have not heard from esales if they have received th...
I sent a return and was wondering if you have received it yet. FedEx...
See more recent reasons for calling

Help me with my issue

Customer Number 866-647-3965 - by the Numbers

Phone number to dial866-647-3965
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication84%
Quality of help78%
Customer votes290
Information last updatedFri Sep 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 288 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-647-3965 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 866-647-3965 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

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