Wrangler Jeans Co. Customer Service

Phone Number & Contact Info

Wrangler Jeans Co.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Wrangler Jeans Co. number

How do I talk to a live human at Wrangler Jeans Co.?

A:Do not press anything, just wait on hold for a representative.

Does Wrangler Jeans Co. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Wrangler Jeans Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press anything, just wait on hold for a representative.
Here is how our research team describes the way the Wrangler Jeans Co. phone system greets you: To participate in our 3-question survey at the end of this call, press 1 for yes or 2 for no.
Below are some clips we've found from Wrangler Jeans Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Wrangler and Lee consumer relations. Our agents are standing by to help. Please note calls may be monitored for quality assurance. We thank you for being a valuable consumer. During peak season's refund request, may take longer than usual. Please allow up to thirty business days for refund request to be processed and issued to the original method of payment. Thank you for your patience. To ensure customer satisfaction, we would like for you to participate in a brief pre question survey at the end of this call. Please press one for yes or two for no."
Excerpt from a call with Wrangler Jeans Co.
Tuesday, February 6, 2024 5:07 PM

What are the hours and when should I call?

Wrangler Jeans Co. operates the call center for this 888-784-8571 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 137 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wrangler Jeans Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wrangler Jeans Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wrangler Jeans Co. is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 137 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Wrangler Jeans Co.

In summation, the best day to call Wrangler Jeans Co. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wrangler Jeans Co. staffs the call center well on Wednesday.

Why Customers Call Wrangler Jeans Co.

If you have time to do a bit of reading before you call Wrangler Jeans Co., we recommend you read over some of our problem-specific articles.

What is the return policy for Wrangler Jeans Co.?

The return policy for Wrangler Jeans Co. allows customers to return their purchases within 30 days of the original purchase date. The item must be unworn, unwashed, and in its original condition with all tags attached. Proof of purchase, such as a receipt or order confirmation, is required for all returns. Wrangler Jeans Co. provides a prepaid return label for online orders, making it convenient for customers to return items. Once the return is received and approved, a refund will be issued to the original form of payment. However, shipping fees are non-refundable. For any further assistance or inquiries regarding returns, customers can contact Wrangler Jeans Co.'s customer service team through phone or email.

Are Wrangler jeans true to size?

Yes, Wrangler jeans are generally true to size. Wrangler takes great care in providing consistent sizing to ensure customers receive jeans that fit comfortably. However, it is important to note that different styles and cuts may vary slightly in fit. To find the best fit, customers can refer to the Wrangler size chart available on the website or consult the provided measurements for each style. Additionally, customer reviews and feedback can offer valuable insights into the fit of specific styles. Wrangler also offers a range of sizes to cater to various body types, including regular, tall, and big & tall sizes. Overall, customers can expect Wrangler jeans to be true to size, but careful consideration of individual measurements and style variation is beneficial for a perfect fit.

Where can I find the size chart for Wrangler jeans?

To find the size chart for Wrangler jeans, simply visit our official website. Once there, navigate to the "Jeans" section and select the desired style. On the specific product page, you will find a button labeled "Size Chart" located next to the available sizes. Clicking on this button will open a pop-up window displaying the comprehensive size chart for the chosen style. This chart includes measurements for waist, hip, thigh, inseam, and overall fit. Additionally, you can refer to our "Size Guide" page, which provides detailed information on how to measure yourself accurately to ensure the best fitting jeans. Rest assured, finding the perfect size for your Wrangler jeans is just a few clicks away!

Top Wrangler Jeans Co. customer service problems

Click the link above to get answers to just about any Wrangler Jeans Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Wrangler Jeans Co., and their purpose. Are any of these similar to the reason you are trying to call?
Placing order for jeans: "I would like to order my husband a pair of new pair of jeans."
- From a call lasting 13m 48s , Apr 11, 2024 3:37 PM
Checking order for promo: "I placed an order today and didn't get a promo, just making sure I did."
- From a call lasting 2m 55s , Feb 6, 2024 5:07 PM
Order status inquiry: "I'm trying to find out what happened to my order. I ordered a pair of black Wrangler jeans, and I haven't heard anything more about it."
- From a call lasting 5m 57s , Jan 11, 2024 6:04 PM
Checking order history: "I ordered some Wrangler jeans but can't remember which site I used."
- From a call lasting 3m 22s , Jan 11, 2024 5:46 PM

More Wrangler Jeans Co. Customer Service Contacts

There are of course other ways to contact Wrangler Jeans Co. customer service besides the phone. Below we list the best ones, by medium.

Wrangler Jeans Co. Customer Help Desk / Web Support

wrangler.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Wrangler Jeans Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Wrangler Jeans Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wrangler Jeans Co. agent. This phone number is Wrangler Jeans Co.'s best phone number because 822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-784-8571 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Wrangler Jeans Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wrangler Jeans Co. has 1 phone number. It's not always clear what is the best way to talk to Wrangler Jeans Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wrangler Jeans Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wrangler Jeans Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Wrangler Jeans Co. Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!