Withings Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Withings customer support.

Withings's Best Contact Information


How do I contact Withings customer service?

A:Withings does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Withings starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Withings offer 24 hour customer service?

A:Not by phone. But you can contact Withings 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Withings Customer Service

There are other ways to contact Withings customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

withings.zendesk.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- Withings customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Withings?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Withings, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the return policy for Withings products?

Withings offers a hassle-free return policy for their products. If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund. To initiate the return process, you need to contact their customer support team and provide them with your order details. Withings will then provide you with a return authorization and instructions on how to ship the product back. It is important to note that the returned product must be in its original condition, including all accessories and packaging. Once the return is received and inspected, Withings will issue a refund to the original payment method used during purchase. Rest assured, Withings strives to ensure customer satisfaction and stands behind their products.

Do Withings products come with a warranty?

Yes, Withings products come with a warranty. We value the satisfaction of our customers and stand by the quality of our products. All Withings products are covered by a limited warranty against any defects in materials or workmanship for a specified period from the date of purchase. The duration of the warranty may vary depending on the specific product, and details can be found in the product documentation or on our website. This warranty ensures that if any issues arise during the specified warranty period, customers can have their product repaired or replaced free of charge. For further information, customers can refer to the warranty terms and conditions provided with their product or contact our customer support team for assistance.

What is the battery life of Withings devices?

The battery life of Withings devices varies depending on the specific product. For example, the Withings Steel HR hybrid smartwatch has a remarkable battery life of up to 25 days. On the other hand, the Withings Body+ smart scale's battery can last for approximately 18 months. Our fitness trackers like the Withings Move and Withings Pulse HR typically offer battery life of up to 20 days and 20 days respectively. Withings devices are designed with energy-efficient technology, allowing users to enjoy extended usage without frequent charging. It is important to note that these battery life estimates are approximate and may vary based on usage patterns and other factors. Rest assured, Withings devices are crafted to optimize battery performance and provide a hassle-free experience.

Top Withings customer problems and solutions

Click the link above to get answers to just about any Withings customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Withings's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Withings agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Withings anyways and help you with your issue. Over the last 18 months, 1,572 customers like you have come in search of a phone number for Withings and helped us confirm they don't have one. Common reasons that people try to call Withings customer support department include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Withings first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Withings doesn't have any phone numbers. It's not always clear what is the best way to talk to Withings representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Withings Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Withings, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Withings customers like yourself.

GetHuman does not provide call center services or customer support operations for Withings. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Withings. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Withings Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!