Windstream Customer Service Phone Number

877-901-4692
Hold time now: 17.011199997057616 mins (avg 15.3333)
Best time to call: 1:15pm
New customers: 888-715-3291
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, enter phone number, press 1, hold for operator. This is good for Iowa home customers.
Windstream's #1 Phone Number

Windstream Customer Service Phone Number 877-901-4692 - Info & Statistics

Phone number to dial877-901-4692
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Navigate phone maze to a humanPress 1, enter phone number, press 1, hold for operator. This is good for Iowa home customers.
Average wait15.3333
Current wait17.011199997057616
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or email or web
Quality of communication53%
Quality of help58%
Customer votes4,415
Best phone number800-347-1991
Information last updatedWed Oct 17 2018 09:00:00 GMT+0000 (UTC)

Windstream's 877-901-4692 Customer Service Number

This Windstream phone number is ranked #4 out of 7 because 28,440 Windstream customers tried our tools and information and gave us feedback after they called. The reason customers call 877-901-4692 is to reach the Windstream Customer Service department for problems like Change Service, Overcharges, Cancel Service, Technical Support, Service issue. As far as we can tell, Windstream has call center locations in North Carolina or New York or Iowa and you can call during their open hours 24 hours, 7 days. Windstream has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 877-901-4692 and ways to call or contact Windstream with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Windstream

Calling Windstream at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Windstream Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Windstream's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Windstream's phone numbers against each other.

Contacting Windstream in General

While 877-901-4692 is Windstream's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-347-1991 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Windstream help by calling them, is that other customers give their customer support at this number a 53% score for their communication skills and a 58% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Windstream.
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