White Mountains Insurance Group Customer Service

Phone Number & Contact Info

White Mountains Insurance Group's Best Phone Number

603-640-2200
Calls Customer Service·Most popular White Mountains Insurance Group number
Q:

How do I talk to a live human at White Mountains Insurance Group?

A:Calling this White Mountains Insurance Group number should go right to a real human being.
Q:

Does White Mountains Insurance Group offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this White Mountains Insurance Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this White Mountains Insurance Group number should go right to a real human being
In fact, much of this information on this page is superfluous because this White Mountains Insurance Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

White Mountains Insurance Group operates the call center for this 603-640-2200 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 4,006 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this White Mountains Insurance Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like White Mountains Insurance Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call White Mountains Insurance Group is Friday. The most busy day to call is Monday. Again, this is based on a sample of 4,006 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call White Mountains Insurance Group

In summation, the best day to call White Mountains Insurance Group is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that White Mountains Insurance Group staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call White Mountains Insurance Group

If you have time to do a bit of reading before you call White Mountains Insurance Group, we recommend you read over some of our problem-specific articles.

What is White Mountains Insurance Group's cancellation policy?

White Mountains Insurance Group's cancellation policy allows policyholders to cancel their insurance policy at any time. If a cancellation request is received within the first 30 days of the policy inception, the insured will receive a full refund of the premium paid. However, if the cancellation request is made after the initial 30 days, a pro-rata refund will be provided for any unused portion of the premium. It is important to note that some policies may have a minimum earned premium, which means that a refund may not be applicable after a certain period of time. The cancellation request should be submitted in writing or by contacting their customer service team.

What types of insurance does White Mountains Insurance Group offer?

White Mountains Insurance Group offers a diverse range of insurance products to meet the needs of individuals and businesses. Our offerings include personal lines insurance, such as homeowners, auto, and personal excess liability coverage. Additionally, we provide commercial insurance solutions, such as property, commercial general liability, and workers' compensation insurance. Our specialty insurance includes coverage for fine art and jewelry, as well as global travel insurance. We are committed to tailoring our policies to provide comprehensive and reliable protection to our clients. With a strong emphasis on risk management and innovation, White Mountains Insurance Group strives to provide exceptional coverage and support to our customers in various sectors and industries.

Does White Mountains Insurance Group offer discounts or benefits for policyholders?

Yes, White Mountains Insurance Group offers various discounts and benefits for policyholders. As a customer, you can take advantage of our multi-policy discount, which allows you to save money by bundling multiple insurance policies with us. We also offer a loyalty discount for policyholders who have been with us for an extended period. Additionally, we provide a safe driver discount for those who maintain a good driving record. Moreover, we offer benefits such as 24/7 claims assistance, personalized customer service, and access to a network of preferred repair shops. These benefits ensure that our policyholders receive exceptional service and support throughout their insurance experience with White Mountains.

Top White Mountains Insurance Group customer service problems

Click the link above to get answers to just about any White Mountains Insurance Group customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More White Mountains Insurance Group Customer Service Contacts

There are of course other ways to contact White Mountains Insurance Group customer service besides the phone. Below we list the best ones, by medium.

White Mountains Insurance Group Customer Email Addresses

info@whitemountains.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and White Mountains Insurance Group will reply our your email.

Conclusion and closing notes

This is White Mountains Insurance Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a White Mountains Insurance Group agent. This phone number is White Mountains Insurance Group's best phone number because 24,037 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 603-640-2200 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call White Mountains Insurance Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, White Mountains Insurance Group has 1 phone number. It's not always clear what is the best way to talk to White Mountains Insurance Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for White Mountains Insurance Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like White Mountains Insurance Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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