How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Westinghouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-7 or choose 8 for voicemail.
Here is how our research team describes the way the Westinghouse phone system greets you: Air comfort or water systems, press 1. Kitchen appliances, press 2. Consumer electronics and accessories, press 3. Lighting and fans, press 4. Outdoor power, yard, and garden, press 5. Personal care, press 6. Commercial and industrial, press 7. For all other inquiries, press 8.
Below are some clips we've found from Westinghouse's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Westinghouse.
Where we've been powering people since eighteen eighty six.
Your satisfaction is our top priority.
If you're inquiring about product support or have a question, we recommend visiting our website at westinghouse dot com forward slash support.
Please listen carefully as our menu options have recently changed.
For outdoor power lawn and garden, please press one.
For TVs, consumer electronics, thermal printers, and electronics accessories, please press two."
Excerpt from a call with Westinghouse
Tuesday, March 26, 2024 4:36 PM
After you press 1
"For all other inquiries, please press nine.
To repeat for generators and outdoor power equipment, please press one."
Excerpt from a call with Westinghouse
Tuesday, March 12, 2024 9:24 PM
After you press 2
"For lighting and fans, please for major appliances, please press one.
For small kitchen appliances, please press two."
Excerpt from a call with Westinghouse
Thursday, February 15, 2024 2:48 PM
After you press 3
"For all other inquiries, please press eight.
To repeat for TVs and monitors, please press one."
Excerpt from a call with Westinghouse
Sunday, February 18, 2024 1:20 AM
After you press 4
"For all other inquiries, please press nine.
For major kitchen appliance appliances such as stoves, dishwashers, and fridges, please press one."
Excerpt from a call with Westinghouse
Tuesday, April 2, 2024 1:23 PM
After you press 8
"For all of for Westinghouse Nuclear, please press one.
For TECO Westinghouse Motors and Drives, please press two."
Excerpt from a call with Westinghouse
Tuesday, March 12, 2024 1:06 PM
What are the hours and when should I call?
Westinghouse operates the call center for this 866-442-7873 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 259 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Westinghouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Westinghouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Westinghouse is Sunday.The most busy day to call is Tuesday, which averages 108% more phone calls by comparison.Again, this is based on a sample of 259 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Westinghouse is Monday.
Why call this Westinghouse number?
Below is a sample of recent calls to Westinghouse, and their purpose. Are any of these similar to the reason you are trying to call?
TV not showing picture: "My TV is not showing a picture."
- From a call lasting 6m 43s , Mar 2, 2024 6:20 AM
Confirming echocardiogram appointment: "I bet I made the appointment for the twenty first at eight o'clock."
- From a call lasting 1m 49s , Feb 15, 2024 1:34 PM
More Ways to Contact Westinghouse Customer Service
There are of course other ways to contact Westinghouse customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Westinghouse customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Westinghouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Westinghouse agent. This phone number is Westinghouse's best phone number because 1,698 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-442-7873 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Westinghouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Westinghouse has 1 phone number. It's not always clear what is the best way to talk to Westinghouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Westinghouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Westinghouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.