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Westinghouse Customer Service

Phone Number & Contact Info

Westinghouse's Best Phone Number

866-442-7873
Toll-free·Calls Customer Service·Most popular Westinghouse number
Free tools for easier calling
Q:

How do I talk to a live human at Westinghouse?

A:Must choose an option 1-7 or choose 8 for voicemail. Our free phone can also navigate phone menus to get a live human at Westinghouse for you.
Q:

Does Westinghouse offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 28 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Westinghouse below.

Let us call and talk to Westinghouse for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Westinghouse phone number to document the phone system.
Here is how our research team describes the way the Westinghouse phone system greets you: Air comfort or water systems, press 1. Kitchen appliances, press 2. Consumer electronics and accessories, press 3. Lighting and fans, press 4. Outdoor power, yard, and garden, press 5. Personal care, press 6. Commercial and industrial, press 7. For all other inquiries, press 8.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-7 or choose 8 for voicemail.
Below are some clips we've found from Westinghouse's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Your satisfaction is our top priority. If you're inquiring about product support or have a question, we recommend visiting our website at westinghouse dot com forward slash support. Please listen carefully as our menu options have recently changed. For outdoor power lawn and garden, please press one. For TVs, for generators and outdoor power equipment, please press one. For lawn and garden Thank you for calling Westinghouse Outdoor Power Equipment. Please note our menu options have recently changed. Calls may be recorded for quality assurance. Do you have questions about Westinghouse products and have not yet purchased? Please press one. Do you own a Westinghouse product and need assistance?"
Excerpt from a call with Westinghouse
Friday, May 17, 2024 8:08 PM

The first phone menu

"Thank you for calling Westinghouse, where we've been powering people since eighteen eighty six. Your satisfaction is our top priority. If you're inquiring about product support or have a question, we recommend visiting our website at westinghouse dot com forward slash support. Please listen carefully as our menu options have recently changed. For personal care, please press six. For residential pumps, please press seven. For commercial and industrial, please press eight. For all other inquiries, please press nine.
For outdoor power lawn and garden, please press one.
For TVs, consumer electronics, thermal printers, and electronics accessories, please press two."
Excerpt from a call with Westinghouse
Saturday, May 11, 2024 3:10 PM

After you press 1

"For air comfort and water systems, please for generators and outdoor power equipment, please press one.
For lawn and garden tools, please press two."
Excerpt from a call with Westinghouse
Saturday, May 11, 2024 3:17 PM

After you press 2

"For lighting and fans, please for major appliances, please press one.
For small kitchen appliances, please press two."
Excerpt from a call with Westinghouse
Thursday, February 15, 2024 2:48 PM

After you press 3

"For all other inquiries, please press eight.
To repeat for TVs and monitors, please press one."
Excerpt from a call with Westinghouse
Sunday, February 18, 2024 1:20 AM

After you press 4

"For all other inquiries, please press nine.
For major kitchen appliance appliances such as stoves, dishwashers, and fridges, please press one."
Excerpt from a call with Westinghouse
Tuesday, April 2, 2024 1:23 PM

After you press 8

"For all of for Westinghouse Nuclear, please press one.
For TECO Westinghouse Motors and Drives, please press two."
Excerpt from a call with Westinghouse
Tuesday, March 12, 2024 1:06 PM

What are the hours and when should I call?

Westinghouse operates the call center for this 866-442-7873 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 587 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Westinghouse call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Westinghouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Westinghouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Westinghouse is Saturday. The most busy day to call is Monday, which averages 46% more phone calls by comparison. Again, this is based on a sample of 587 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Westinghouse

In summation, the best day to call Westinghouse is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Westinghouse staffs up on Friday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Westinghouse

If you have time to do a bit of reading before you call Westinghouse, we recommend you read over some of our problem-specific articles.

What are the warranty terms for Westinghouse products?

Westinghouse offers a comprehensive warranty for their products to provide customers with peace of mind. The warranty terms vary depending on the specific product. Generally, Westinghouse provides a standard one-year warranty for most of their appliances, including refrigerators, dishwashers, and microwaves. Additionally, they offer an extended warranty option for certain appliances, which provides additional coverage beyond the standard one-year period. However, it's essential to note that specific warranty details, including coverage and exclusions, may vary depending on the product category and model. To obtain detailed warranty terms for a particular Westinghouse product, customers are encouraged to refer to the product's user manual, visit the Westinghouse website, or contact their customer support team for assistance.

Does Westinghouse offer any accessories for their products?

Yes, Westinghouse offers a wide range of accessories for their products. Whether you're looking for additional remote controls, wall mounts, cables, or replacement parts, Westinghouse has you covered. Their accessories are specifically designed to complement and enhance the functionality of their products. You can easily find and purchase these accessories on their website or through authorized retailers. Westinghouse ensures high-quality and reliable accessories that are tailored to fit their products perfectly. With Westinghouse accessories, you can customize and optimize your experience with their innovative range of appliances and electronics.

What is the energy efficiency rating of Westinghouse appliances?

Westinghouse appliances are known for their excellent energy efficiency ratings. Our appliances are designed with the latest technologies to minimize energy consumption without compromising performance. Each product has a specific energy efficiency rating that indicates its energy-saving capabilities. These ratings may vary depending on the type of appliance and model. To provide customers with accurate information, we display the Energy Star labels on our website and product packaging. Energy Star is a widely recognized symbol that certifies a product's energy efficiency and adherence to strict environmental standards. By choosing Westinghouse appliances, you can be confident in their energy-saving features, helping you save money on utility bills and reducing your environmental footprint.

Top Westinghouse customer service problems

Click the link above to get answers to just about any Westinghouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Westinghouse, and their purpose. Are any of these similar to the reason you are trying to call?
Generator troubleshooting assistance: "It will crank on the first pull, but it only runs a matter of seconds."
- From a call lasting 32m 32s , Nov 17, 2024 1:09 PM
Information about why customers call Westinghouse is extracted from issues that customers have reported to GetHuman.
Westinghouse issues reported to GetHuman

More Westinghouse Customer Service Contacts

There are of course other ways to contact Westinghouse customer service besides the phone. Below we list the best ones, by medium.

Westinghouse Customer Help Desk / Web Support

westinghouse.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Westinghouse customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Westinghouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Westinghouse agent. This phone number is Westinghouse's best phone number because 1,698 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-442-7873 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Westinghouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Westinghouse has 1 phone number. It's not always clear what is the best way to talk to Westinghouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Westinghouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Westinghouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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