Wells Fargo Small Business Accounts Phone Number

What It's Like to Call Wells Fargo Phone Number 800-225-5935

By Adam Goldkamp

Nov 16, 2023

I had a good experience calling Wells Fargo, which was reassuring because I am looking at moving retirement accounts there, and I was nervous about the entire process. It's nerve-wracking to pick a new bank to move my 401{k} to, but it had to be done once I retired. My plan was to go with a large banking institution so that there was a good chance my money would be protected. However, I don't do much fancy banking or have an accountant, so I was worried about how the process would go. 

There are probably a lot of reasons why people call Wells Fargo, so I was expecting to be on hold for a while, but I felt it was a reasonable amount of time. People could call about bank accounts, retirement accounts or business accounts, and all of those can be complicated questions that can tie up the phone lines. However, as I said, I got through the phone directory quickly and then the wait time was only about 10-15 minutes, which wasn't horrible. 

When I first called, I heard the trademark Wells Fargo jingle, and then over the top of it, a voice said, "Welcome to Wells Fargo." It then warned me that the call might be monitored or recorded, and a Spanish message played that I am guessing was about changing the language of the call. Then it told me, "For account access or questions, say your account or card number one digit at a time or enter it followed by the pound sign. For anything else, say other options or press 1."

I said other options since this didn't fit my situation, and it told me, "Alright, other options. You can say open a new account. Verify an account number. Find a branch or ATM. Merchant card services or retirement. Otherwise, say your account or card number." I then said retirement and it asked me back, "Which do you want? New accounts or existing accounts?" I found that follow-up question odd since I already said I wanted to talk about retirement and wasn't sure if it was relevant. Still, apparently, it was the right answer to say new account because then it told me to stay on the line to be connected with a business retirement specialist. Then, after a pause, it said, "Please hold while I connect you with a banker who can help you." 

This is when I finally got to hold music, and I know I waited over ten minutes, but no longer than 15, and then Jason picked up the phone; he was very useful in answering my questions. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Wells Fargo's 800-225-5935 Small Business Accounts Number

This Wells Fargo phone number is ranked #3 out of 7 because 105,870 Wells Fargo customers tried our tools and information and gave us feedback after they called. The reason customers call 800-225-5935 is to reach the Wells Fargo Small Business Accounts department for problems like Account Access, Account Setup, Cancel Account, Overcharge on Account, Statement Request. As far as we can tell, Wells Fargo has call center locations in Arizona or Alabama or Utah or Maryland and you can call during their open hours Mon-Sat 11am-7pm, Sun 9am-10pm EST. Wells Fargo has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 800-225-5935 and ways to call or contact Wells Fargo with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Wells Fargo

Calling Wells Fargo at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-225-5935. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Wells Fargo Small Business Accounts agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Wells Fargo Once on the phone with Wells Fargo's Small Business Accounts department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Wells Fargo in General

While 800-225-5935 is Wells Fargo's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-869-3557 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Wells Fargo help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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