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WH Smith Customer Service

Phone Number & Contact Info

WH Smith's Best Phone Number

0845 604 6543
Calls Customer Service·Most popular WH Smith number
Q:

How do I talk to a live human at WH Smith?

A:Calling this WH Smith number should go right to a real human being.
Q:

Does WH Smith offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5:30pm EST. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this WH Smith phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this WH Smith number should go right to a real human being
In fact, much of this information on this page is superfluous because this WH Smith phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

WH Smith operates the call center for this 0845 604 6543 phone number Mon-Fri 9am-5:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 43 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WH Smith phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WH Smith staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call WH Smith is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 43 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call WH Smith

In summation, the best day to call WH Smith is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that WH Smith staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call WH Smith

If you have time to do a bit of reading before you call WH Smith, we recommend you read over some of our problem-specific articles.

Do you offer international shipping?

Yes, WH Smith does offer international shipping. Customers can have their orders delivered to multiple countries worldwide. WH Smith recognizes the importance of reaching customers outside the UK and ensures a convenient and reliable shipping service. International shipping rates may vary depending on the destination and the weight of the package. Customers can find detailed information on international delivery options and estimated delivery times during the checkout process. WH Smith strives to provide a seamless and efficient shopping experience for customers across the globe, allowing them to access their favorite WH Smith products from anywhere in the world.

Top WH Smith customer service problems

Click the link above to get answers to just about any WH Smith customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call WH Smith is extracted from issues that customers have reported to GetHuman.
WH Smith issues reported to GetHuman

More WH Smith Customer Service Contacts

There are of course other ways to contact WH Smith customer service besides the phone. Below we list the best ones, by medium.

WH Smith Customer Help Desk / Web Support

whsmith.co.uk - Customer Service
Online customer service submission form
As a last, sometimes only, resort- WH Smith customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is WH Smith's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WH Smith agent. This phone number is WH Smith's best phone number because 258 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 604 6543 include and other customer service issues. Rather than trying to call WH Smith first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, WH Smith has 1 phone number. It's not always clear what is the best way to talk to WH Smith representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for WH Smith. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like WH Smith. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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