Virgin Credit Card (UK) Customer Service

Phone Number & Contact Info

Virgin Credit Card (UK)'s Best Phone Number

Calls Customer Service·Most popular Virgin Credit Card (UK) number

How do I talk to a live human at Virgin Credit Card (UK)?

A:When prompted for card number, press 0#.

Does Virgin Credit Card (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Virgin Credit Card (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: When prompted for card number, press 0#.

What are the hours and when should I call?

Virgin Credit Card (UK) operates the call center for this 0800-0687768 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Virgin Credit Card (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Virgin Credit Card (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Virgin Credit Card (UK) is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Virgin Credit Card (UK)

In summation, the best day to call Virgin Credit Card (UK) is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Virgin Credit Card (UK) number, but it is also the day with the shortest hold times.

Why Customers Call Virgin Credit Card (UK)

If you have time to do a bit of reading before you call Virgin Credit Card (UK), we recommend you read over some of our problem-specific articles.

What is the credit limit for a Virgin Credit Card?

The credit limit for a Virgin Credit Card is determined on an individual basis and varies depending on several factors, including the applicant's credit history, income, and overall financial situation. Virgin Money assesses each application carefully and assigns a credit limit that is appropriate for the applicant's circumstances. By considering these factors, Virgin Money strives to ensure responsible lending practices and to provide customers with a credit limit that is manageable and suitable for their needs. As a result, the credit limits offered to customers can vary significantly and may be subject to change over time, based on the customer's credit behavior and ongoing financial circumstances.

What are the eligibility criteria for a Virgin Credit Card?

To be eligible for a Virgin Credit Card in the UK, certain criteria must be met. Applicants must be at least 18 years old and have a permanent UK address. They should also have a regular income source which can be verified. It is essential to have a good credit history as this will determine the credit limit and interest rate offered. Virgin Money may conduct credit checks and assess the individual's ability to make repayments. It is important not to be in bankruptcy or individual voluntary arrangement. Applicants should also have a valid email address and a UK bank or building society account. Meeting these requirements will enhance the chances of being approved for a Virgin Credit Card.

What types of Virgin Credit Cards are available?

Virgin Credit Card offers three types of credit cards: the Virgin Money Credit Card, the Virgin Atlantic Credit Card, and the Virgin Money Prepaid Card. The Virgin Money Credit Card is a flexible option with zero balance transfer fees and competitive interest rates. It also provides access to exclusive Virgin Group offers and discounts. The Virgin Atlantic Credit Card allows cardholders to earn Flying Club miles on their everyday spending, which can be used towards flights, upgrades, and more with Virgin Atlantic and their global partners. Lastly, the Virgin Money Prepaid Card is a convenient and secure option, allowing users to load money onto the card and use it for everyday purchases. With various card options, Virgin Credit Card aims to provide customers with flexibility and rewards tailored to their needs.

Top Virgin Credit Card (UK) customer service problems

Click the link above to get answers to just about any Virgin Credit Card (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Virgin Credit Card (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Credit Card (UK) agent. This phone number is Virgin Credit Card (UK)'s best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800-0687768 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Virgin Credit Card (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Virgin Credit Card (UK) has 1 phone number. It's not always clear what is the best way to talk to Virgin Credit Card (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Virgin Credit Card (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Virgin Credit Card (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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