Victoria's Secret Customer Service Phone Number

Hold time now: 20 mins (avg 15)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Victoria's Secret phone number (it's ranked #3). Most customers call 800-411-5116 for support: Click here for best option

Other customers got on the phone recently because:

My order didn’t come when it says it was delivered
I received very inappropriate mail in my mailbox and want you to take my address off of...
One bra recently ordered is falling apart and one wire broke. Store clerk rude and unw...
I received items I didn’t order and didn’t get stuff I’ve bought for over **€. I want t...
Did not receive all of ordered
Issues placing online orders
I recently purchased a bra and the top of the cup curls outward and is very visible und...
When will my credit card come in
I don’t understand because I order some brumes Victoria secret’s and my account has bee...
I didnt get an item in my order
I want to cancel my order E*********
Salve, mi piacerebbe parlare con un consulente di Victoria’s Secret perch* ho un dubbio...
Good morning. I have a problem, I ordered underwear but I entered the wrong address. Ho...
I have a bill in the mail and i have already paid my balance in full and closed my card.

Help me with my issue

Victoria's Secret Customer Service Phone Number 800-888-8200 - Info & Statistics

Phone number to dial800-888-8200
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait15
Current wait20
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication70%
Quality of help61%
Customer votes6,470
Best phone number800-411-5116
Information last updatedTue Sep 19 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Victoria's Secret's 800-888-8200 Customer Service Number

This Victoria's Secret phone number is ranked #3 out of 3 because 38,316 Victoria's Secret customers tried our tools and information and gave us feedback after they called. The reason customers call 800-888-8200 is to reach the Victoria's Secret Customer Service department for problems like Returns, Overcharge/Strange charge, Complaint, Refunds, Cancel or change order. As far as we can tell, Victoria's Secret has call center locations in Tennessee or New York or Nebraska and you can call during their open hours 24 hours, 7 days. Victoria's Secret has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-888-8200 and ways to call or contact Victoria's Secret with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Victoria's Secret

Calling Victoria's Secret at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Victoria's Secret Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Victoria's Secret's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Victoria's Secret in General

While 800-888-8200 is Victoria's Secret's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-411-5116 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Victoria's Secret help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 61% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Victoria's Secret Contact Info

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