Verizon Customer Service Phone Number

Hold time now: 40 mins (avg 35)
Best time to call: 8:15am
Free: Call Without Hold Time
New customers: 866-240-9306
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
This is not the most popular Verizon phone number (it's ranked #3). Most customers call 888-910-4366 for support: Click here for best option

Other customers got on the phone recently because:

I don't know I plugged it in beside my bed and when I woke up next morning it was gon...
What do I do if my new iphone** plus was stolen from my home
My phone is unablyto call out to numbers…*I’ve made a payment plan to Verizon -what is...
I did a factory reset on my phone yesterday and wasn't table to access because they for...
I am traveling to Japan on **** - *******. I need to know if my phone will work in ***...
Have separated my number from a business to a personal account. I have an account numbe...
Hello, I am out of the country, I am in Europe. I am trying to access my account and it...
A phone number was stolen and set up on a Verizon phone yesterday * (***) ***-**** this...
Add reuse minutes to another Verizon phone
My email is not working, it says that there is a problem syncing this folder, please tr...
I bought a phone off of line and it's locked and I need it unlocked so I can use it for...
I want for the highest Tech*CS agent to call me, Brian Harris @ cell phone number...
I added my $**prepaid phone card and it was added successfully but when I tried to make...
Not product credit card on file had to be replaced it got hacked.

Help me with my issue

Verizon Customer Service Phone Number 800-837-4966 - Info & Statistics

Phone number to dial800-837-4966
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
Average wait35
Current wait40
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or twitter or web
Quality of communication76%
Quality of help55%
Customer votes7,917
Best phone number888-910-4366
Information last updatedMon Jun 05 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon's 800-837-4966 Customer Service Number

This Verizon phone number is ranked #3 out of 8 because 49,122 Verizon customers tried our tools and information and gave us feedback after they called. The reason customers call 800-837-4966 is to reach the Verizon Customer Service department for problems like Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service. As far as we can tell, Verizon has call center locations in North Carolin or Iowa or India and you can call during their open hours 24 hours, 7 days. Verizon has 8 phone numbers and 11 different ways to get customer help. We've compiled information about 800-837-4966 and ways to call or contact Verizon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon

Calling Verizon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon in General

While 800-837-4966 is Verizon's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!