Verizon Customer Service Phone Number

800-837-4966
Hold time now: 37 mins (avg 35)
Best time to call: 8:15am
New customers: 800-538-2686
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
Verizon's #1 Phone Number

Other customers got on the phone recently because:

I just have a question as what my bill would be if one of my phones is removed fro plan
Need new Verizon fios account after it was canceled due to card not being updated.
Want to unlock galaxy s* IMEI ***************
Verizon internet new account, was shut off due to auto pay new credit card info wasnt updated
I cannot access my VM it says to enter my temporary PIN number. *I have used the same a...
Set up existing order. I just got an email that my new order was cancelled and I should...
Trying to activate phone that’s been off has a sims card
Fios. New box will not allow me to schedule recordings!
Questions for rates for using data when outside the US
There is a down cable wire in the street that belongs to Verizon.
Resolve returned equipment issue. I returned a set top box s*n M*****GBJ*** and a Route...
I need an unlock code so that I can use a locked Verizon phone that has never had servi...
I have a Verizon phone that has never had service I would like to use that phone on my...
Payment method and billing
Help me with my issue

Verizon Customer Service Phone Number 800-837-4966 - Info & Statistics

Phone number to dial800-837-4966
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
Average wait35
Current wait37
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or twitter or web
Quality of communication69%
Quality of help88%
Customer votes7,924
Best phone number888-910-4366
Information last updatedThu Feb 20 2020 09:00:00 GMT+0000 (UTC)

Verizon's 800-837-4966 Customer Service Number

This Verizon phone number is ranked #2 out of 9 because 49,122 Verizon customers tried our tools and information and gave us feedback after they called. The reason customers call 800-837-4966 is to reach the Verizon Customer Service department for problems like Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service. As far as we can tell, Verizon has call center locations in North Carolin or Iowa or India and you can call during their open hours 24 hours, 7 days. Verizon has 9 phone numbers and 12 different ways to get customer help. We've compiled information about 800-837-4966 and ways to call or contact Verizon with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon

Calling Verizon at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon's phone numbers against each other.

Contacting Verizon in General

While 800-837-4966 is Verizon's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon help by calling them, is that other customers give their customer support at this number a 69% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon.
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