Verizon FiOS New Customer Concierge Phone Number
- Calls Verizon FiOS's New Customer Concierge department
- On average, callers wait less than a minute to talk to a person when they call
- Call center hours are Mon-Fri 4am-9pm, Sat 4am-4pm PST
- We recommend calling around noon
- Some common reasons that visitors to GetHuman call Verizon FiOS include Lower My Bill, Cancel Service, Dispute a Charge, Service Outage, and Change Plan.
- Get a real live human at this number: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
- This is not the most popular Verizon FiOS phone number (it's ranked #7). Most customers call 800-837-4966 for support.
Other customers got on the phone recently because:
Can't access my Fios Online account.
My new internet plan*acct*bill doesn't show up when I login. I can only see my wireles...
Internet signal has dropped considerably, needs to be reset
Fios tv service doesn’t work
I was billed an extra $* this month on my Verizon Fios bill. It should be $**.** a mont...
My bill has increased and I don’t understand why
Dvr not appearing as a selection
Replace router not getting internet speeds I paid for
"check tel line" message on phone * ***-***-****
I’d like a “large print” list of channels available to me through FIOS residential “cab...
This is my own mobile phone. I bought a brand new one. Why is it blacklist? I bought it...
Can’t login into my Verizon fios app after it logged me out. I cannot remember my passw...
I am still being charged $** for my phone. I’ve already called to complain I RETURN...
My mother got a message on her tvs that "you must upgrade your set top box".**How do we...
Verizon FiOS New Customer Concierge Phone Number 888-715-3291 - Info & Statistics
Phone number to dial888-715-3291
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial2pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait38
Current wait39
Rank (among phone numbers)7
Rank (overall)8
Alternate methodsphone or facebook or web
Quality of communication84%
Quality of help83%
Customer votes3,950
Best phone number800-837-4966
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Verizon FiOS's 888-715-3291 New Customer Concierge Number
This Verizon FiOS phone number is ranked #7 out of 7 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Verizon FiOS New Customer Concierge department for problems like Lower My Bill, Cancel Service, Dispute a Charge, Service Outage, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Verizon FiOS has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Verizon FiOS
Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-715-3291. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Verizon FiOS New Customer Concierge agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Verizon FiOS Once on the phone with Verizon FiOS's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Verizon FiOS in General
While 888-715-3291 is Verizon FiOS's #7 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.