Verizon FiOS New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Verizon FiOS's #1 Phone Number

Other customers got on the phone recently because:

Internet service was disconnected a month early, after scheduling move.
Service outage after scheduling moving service.
Verizon Fios Internet account transfer
Fios was installed in my home on Saturday, I am having a number of problems and need to...
No internet in the office. Rebooted the Verizon modem and Cisco Meraki firewall but sti...
Internet out at office for Alyan Pump. Rebooted the Verizon Modem and Cisco Meraki fire...
Unsecure wifi settings message. Need to upgrade router to WPA*
Have not received my pre-paid reward card in the mail
Unable to find my verizon.net password and unable to change my password.
SOME TOOK OUT AN ACCOUNT IN MY NAME I WAS CONTACTED BY PHOME ABOUT THIS MATTER I HAVE C...
I have intermittent internet connection issues. My line drops and then reconnects. I...
I accidentally paid my current bill twice because i had to change my credit card for au...
Need to update payment information because debit card number was changed by the credit...
discontinued service need to return fios box. was told I would receive a code to use...
Help me with my issue

Verizon FiOS New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial1:15pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait38
Current wait40
Rank (among phone numbers)8
Rank (overall)9
Alternate methodsphone or facebook or web
Quality of communication51%
Quality of help50%
Customer votes3,942
Best phone number888-910-4366
Information last updatedFri Jan 17 2020 09:00:00 GMT+0000 (UTC)

Verizon FiOS's 888-715-3291 New Customer Concierge Number

This Verizon FiOS phone number is ranked #8 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Verizon FiOS New Customer Concierge department for problems like Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon FiOS's phone numbers against each other.

Contacting Verizon FiOS in General

While 888-715-3291 is Verizon FiOS's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 51% score for their communication skills and a 50% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon FiOS.
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