Verizon FiOS New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Verizon FiOS phone number (it's ranked #8). Most customers call 800-837-4966 for support: Click here for best option

Other customers got on the phone recently because:

Trying to pay my bill over the phone but don’t have my account number
I would like to switch my package to a different triple play package
paid outstanding balance and service is not restored.
INTERNET DOES NOT WORK - BRAND NEW ROUTER - JUST HAD IT INSTALLED A FEW MONTHS AGO. SUP...
need to reset wifi password
I would like a blue tooth remote for my TV. That may require a new box and I would lik...
My tv is keep freezing and resetting multiple times a day
Low hanging FIOS line. Reported Sunday ***: service promised on Monday *** - tech did...
Verizon internet down. Modern broken. No power.
Need an updated cable box, remote and service.
Channels no longer available
I have a question about why am I Being billed for two accounts
Lost control of sound on remote
Question on the free Disney bundle I just activated. The promo

Help me with my issue

Verizon FiOS New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:45am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait38
Current wait40
Rank (among phone numbers)8
Rank (overall)9
Alternate methodsphone or facebook or web
Quality of communication85%
Quality of help84%
Customer votes3,949
Best phone number800-837-4966
Information last updatedTue May 17 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's 888-715-3291 New Customer Concierge Number

This Verizon FiOS phone number is ranked #8 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Verizon FiOS New Customer Concierge department for problems like Lower My Bill, Cancel Service, Dispute a Charge, Service Outage, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon FiOS in General

While 888-715-3291 is Verizon FiOS's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon FiOS Contact Info

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