Verizon Business Customer Service Phone Number

Hold time now: 4 mins (avg 2)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Verizon Business phone number (it's ranked #3). Most customers call 888-649-9500 for support: Click here for best option

Other customers got on the phone recently because:

My phone does not ring * beeps indicates call came in
Must speak to representative. I had my number port on Friday. Was told **hrs and it be...
Services on your Verizon account have been scheduled for suspension...
Purchased a iphone * to replace my *s. Received my iphone * on the weekend and wanted t...
My small business landline voicemail mailbox has not been working for * days. Messages...

Help me with my issue

Verizon Business Customer Service Phone Number 800-690-7431 - Info & Statistics

Phone number to dial800-690-7431
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait2
Current wait4
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web or email
Quality of communication85%
Quality of help74%
Customer votes270
Best phone number888-649-9500
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Business's 800-690-7431 Customer Service Number

This Verizon Business phone number is ranked #3 out of 4 because 5,484 Verizon Business customers tried our tools and information and gave us feedback after they called. The reason customers call 800-690-7431 is to reach the Verizon Business Customer Service department for problems like Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support. As far as we can tell, Verizon Business has call center locations in null and you can call during their open hours Mon-Fri 8am-5pm EST. Verizon Business has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 800-690-7431 and ways to call or contact Verizon Business with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon Business

Calling Verizon Business at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Business Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon Business's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon Business in General

While 800-690-7431 is Verizon Business's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-649-9500 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon Business help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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