Valero Energy Customer Service

Phone Number & Contact Info

Valero Energy's Best Phone Number

Toll-free·Calls Customer Service·Most popular Valero Energy number

How do I talk to a live human at Valero Energy?

A:Calling this Valero Energy number should go right to a real human being

Does Valero Energy offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Valero Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Valero Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Valero Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Valero Energy operates the call center for this 800-333-3560 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 30 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Valero Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Valero Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Valero Energy is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 30 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Valero Energy

In summation, the best day to call Valero Energy is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Valero Energy staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Valero Energy

If you have time to do a bit of reading before you call Valero Energy, we recommend you read over some of our problem-specific articles.

What is Valero Energy?

Valero Energy is a well-established multinational corporation primarily engaged in the provision of energy and fuel products. Founded in 1980, Valero has since become one of the largest independent petroleum refining and marketing companies in the world. With an extensive network of refineries and retail stations, Valero processes crude oil into essential products like gasoline, diesel fuel, jet fuel, petrochemicals, and more. Additionally, the company operates an ethanol segment, producing and marketing ethanol and renewable diesel. Valero's diverse product offerings cater to various industries, including transportation, commercial, industrial, and agricultural sectors. Committed to operational excellence and innovation, the company continually strives to meet energy demands while upholding a strong focus on environmental stewardship and community engagement.

Where are Valero Energy's headquarters located?

Valero Energy's headquarters are located in San Antonio, Texas. Located in the heart of the city, the headquarters serve as the central hub for the company's operations and corporate functions. San Antonio provides an ideal location for Valero Energy's headquarters due to its strategic position in the energy industry and its vibrant business environment. The city's strong infrastructure and access to skilled professionals enable Valero Energy to effectively manage its diverse portfolio of refining, marketing, and logistics activities. By having its headquarters in San Antonio, Valero Energy can maintain close proximity to key stakeholders, partners, and customers, fostering collaboration and ensuring efficient decision-making. The company's presence in San Antonio also allows it to contribute to the local economy and community through job creation and philanthropic initiatives.

What is Valero Energy's market capitalization?

Valero Energy's market capitalization, as of a specific date, represents the total value of its outstanding shares of common stock in the open market. It is calculated by multiplying the current share price by the number of outstanding shares. Market capitalization is a key metric used to assess a company's size and worth in the stock market. As valuations fluctuate, it is advisable to refer to the company's most recent financial reports or consult financial websites for the latest market capitalization figures. Considering the dynamic nature of the market, Valero Energy's market capitalization should be verified through up-to-date sources to obtain the most accurate information.

Top Valero Energy customer service problems

Click the link above to get answers to just about any Valero Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Valero Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valero Energy agent. This phone number is Valero Energy's best phone number because 180 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-333-3560 include and other customer service issues. Rather than trying to call Valero Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Valero Energy has 1 phone number. It's not always clear what is the best way to talk to Valero Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Valero Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Valero Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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