Upromise Customer Service

Phone Number & Contact Info

Upromise's Best Phone Number

Toll-free·Customer Service·No access to a live rep

Upromise's Best Contact Information


How do I talk to a live human at Upromise?

You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through their website.

Does Upromise offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

How to contact Upromise Customer Service

There are other ways to contact Upromise customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.upromise.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Upromise customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Upromise?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Upromise, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Upromise?

Upromise is a unique rewards program designed to assist families in saving for college education. It is a free service that provides an easy way to save money while making everyday purchases. Members can earn cashback rewards on qualified purchases made through participating online retailers, restaurants, gas stations, and more. These rewards can be deposited into a Upromise college savings account, a tax-advantaged 529 plan, or used to pay down eligible student loans. Upromise collaborates with various partners to offer additional ways to save for college. For instance, members can shop through the Upromise online shopping portal, link their eligible credit or debit cards to earn rewards automatically, or utilize special offers and promotions. Furthermore, friends and family can contribute to the member's college savings account, helping to boost the savings even more. Overall, Upromise is a valuable program that enables individuals to effortlessly save for education expenses and bring the dream of college within reach.

How does Upromise work?

Upromise is a rewards program designed to help families save for college education. It works by partnering with various retailers, restaurants, and brands that contribute a percentage of a member's spending as cashback into their Upromise account. Members can then use this accumulated cashback to save for college expenses or pay off eligible student loans. To start using Upromise, simply sign up for a free account and register your credit cards, debit cards, and loyalty cards. When making purchases with the registered cards at partner merchants, cashback will be automatically added to your Upromise account. Additionally, Upromise offers an online shopping portal where members can earn even more cashback by shopping at participating retailers. Members can also boost their savings by inviting family and friends to join and contribute their cashback earnings to a designated beneficiary's college fund. Upromise provides tools and resources for tracking savings progress, setting goals, and exploring other ways to save and invest for higher education.

What are the benefits of using Upromise?

Using Upromise offers a range of benefits that make it a valuable tool for saving money. Firstly, the main advantage is the opportunity to earn cash back on everyday purchases. By shopping at Upromise partners, users can receive a percentage of their spending deposited into their Upromise account, which can then be used to save for college education expenses. Additionally, Upromise provides access to exclusive deals and discounts from partner retailers, enabling users to save money on products and services. Upromise also offers a variety of convenient ways to earn cash back, including online shopping, dining out, and booking travel. Furthermore, Upromise provides resources and tools to help families plan and save for college, including a college savings calculator and tips on maximizing savings. Overall, Upromise is a beneficial platform that allows users to effortlessly save money for future educational expenses.

Top Upromise customer problems and solutions

Click the link above to get answers to just about any Upromise customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this Upromise number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Cannot speak to a live person/Automation only

Conclusion and closing notes

This is Upromise's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Upromise agent. This phone number is Upromise's best phone number because 180 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Upromise customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 888-434-9111 for, including Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer support issues. The Upromise call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Upromise has 1 phone number. It's not always clear what is the best way to talk to Upromise representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Upromise. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Upromise. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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