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United Bank Customer Service

Phone Number & Contact Info

United Bank's Best Phone Number

800-327-9862
Toll-free·Calls Customer Service·Most popular United Bank number
Q:

How do I talk to a live human at United Bank?

A:Calling this United Bank number should go right to a real human being.
Q:

Does United Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this United Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this United Bank number should go right to a real human being
In fact, much of this information on this page is superfluous because this United Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

United Bank operates the call center for this 800-327-9862 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 7,645 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this United Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like United Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call United Bank is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 7,645 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call United Bank

In summation, the best day to call United Bank is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that United Bank staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call United Bank

If you have time to do a bit of reading before you call United Bank, we recommend you read over some of our problem-specific articles.

What types of accounts does Peoples United Bank offer?

Peoples United Bank offers a wide range of account options to suit the needs of their customers. They provide various checking accounts, including interest-bearing accounts, student accounts, and senior accounts. For saving purposes, they offer regular savings accounts, money market accounts, and Certificates of Deposit (CDs) with varying terms and competitive interest rates. Moreover, Peoples United Bank also offers specialized accounts such as Health Savings Accounts (HSAs) and Individual Retirement Accounts (IRAs) to help customers plan for their future healthcare expenses and retirement needs. Additionally, they provide convenient online and mobile banking services to manage these accounts and access features like bill pay, fund transfers, and account notifications. Peoples United Bank strives to offer a comprehensive range of accounts to meet their customers' diverse financial goals and requirements.

What are the different types of accounts offered by People's United Bank?

People's United Bank offers a range of account options to cater to various financial needs. The different account types include checking accounts, savings accounts, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). Checking accounts provide convenient access to funds for everyday transactions, while savings accounts allow for earning interest on deposits. Money market accounts offer competitive interest rates and liquidity, ideal for short-term savings. CDs provide higher interest rates for fixed periods, ensuring steady growth for long-term goals. Additionally, People's United Bank offers IRAs for retirement planning, with traditional, Roth, and SEP options available. Each account type has unique features and benefits, ensuring there is a suitable option for every individual's banking requirements.

What is the routing number for Peoples United Bank?

The routing number for Peoples United Bank is a unique nine-digit code used for identifying the specific bank branch in the United States. This number is necessary for various banking transactions, like setting up direct deposits, wire transfers, and electronic bill payments. To safeguard customer information, Peoples United Bank does not disclose routing numbers on their website or FAQ page. They recommend that customers refer to their personal checks for the routing number. Alternatively, individuals can contact the bank directly by visiting a branch, calling their customer service line, or checking their online banking portal for the routing number associated with their specific account.

Top United Bank customer service problems

Click the link above to get answers to just about any United Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is United Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a United Bank agent. This phone number is United Bank's best phone number because 45,870 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-327-9862 include and other customer service issues. Rather than trying to call United Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, United Bank has 1 phone number. It's not always clear what is the best way to talk to United Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for United Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like United Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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