Union Bank Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Union Bank?
A:Say, "Representative." Next, keep pressing 0 until you are transferred. You can also use our free service that can talk to Union Bank for you and report back. Q:
Does Union Bank offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-5pm, Sat 8am-5pm PST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Union Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Union Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "Representative." Next, keep pressing 0 until you are transferred.
Below are some clips we've found from Union Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello?
Please listen to this important message. Your account has been to US Bank, and this number will be discontinued in the future.
You will now be routed to US Bank.
Your call may be monitored or recorded for quality purposes.
If you are calling to open a new account or apply a loan, press one.
To open a new account or apply for a loan, press one."
Excerpt from a call with Union Bank
Monday, January 15, 2024 2:51 PM
They may ask you to enter information with the dial pad
"Welcome to US Bank.
Your call may be monitored or recorded for quality purposes.
If you are calling to open a new account or a apply for a loan, press one.
Please enter your account, card number, or Social Security number."
Excerpt from a call with Union Bank
Friday, July 12, 2024 4:50 AM
What are the hours and when should I call?
Union Bank operates the call center for this 800-872-2657 phone number Mon-Fri 7am-5pm, Sat 8am-5pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 172 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Union Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Union Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Union Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Union Bank is Thursday. The most busy day to call is Friday, which averages 144% more phone calls by comparison. Again, this is based on a sample of 172 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Tue
- Wed
- Thu
- Quietest
- Fri
- Busiest
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Union Bank
In summation, the best day to call Union Bank is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Union Bank number, but it is also the day with the shortest hold times.
More Union Bank Customer Service Contacts
There are of course other ways to contact Union Bank customer service besides the phone. Below we list the best ones, by medium.
Union Bank Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Union Bank will reply our your email.
Union Bank Customer Help Desk / Web Support
As a last, sometimes only, resort- Union Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Union Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Union Bank agent. This phone number is Union Bank's best phone number because 3,360 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-2657 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Union Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Union Bank has 1 phone number. It's not always clear what is the best way to talk to Union Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Union Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Union Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.