Union Bank Customer Service Issues

Hello Union Bank, I am Eunice Ojone Akinyeye, my account number is [redacted]. On November 25, [redacted], I made three transfers of #20,[redacted] each to Eunice Akinyeye, Gbenga Adebisi, and Tomisin Ajekigbe using the [redacted] code. The first transfer was to my Zenith account, but the money was deducted from my account and not transferred. I have been trying to resolve this issue online and also visited your branch at challenge on December 29, [redacted]. The customer care representative told me the money had been reversed, which was not true. I went back today, and after checking my statement of account, we confirmed that the money was never reimbursed. I urge you to investigate and refund my #20,[redacted] promptly. Thank you.

I am an immigration officer named Ganiyu Monsurat Oluwabukola who recently received an appointment. Unfortunately, I have been experiencing issues with my salary account for the last three months. Despite multiple complaints at one of your branches, a viable solution has not been provided. I kindly request assistance in unfreezing my account so I can access my funds. Please feel free to reach out to me for any necessary steps on my part to resolve this matter. Account details: Account Name: Ganiyu Monsurat Oluwabukola Account Number: [redacted] BVN: [redacted] Phone Number: [redacted]

I'm questioning the legitimacy of the following message. Can you please confirm its authenticity? Head Office: Stallion Plaza 36, Marina P.M.B [redacted] London, United Kingdom Customer Email: [redacted] Email: [redacted], [redacted] Dear Customer, We wish to inform you that a $5,[redacted],[redacted].00 USD check was deposited by Apple Company on your behalf today. Kindly provide the following information so we can transfer the funds to your account promptly: 1. Full Name: 2. Amount: 3. Country: 4. Contact Number: 5. Occupation: 6. Bank Name and Address: 7. Account Number: 8. Account Name: 9. Swift Code: Once this information is submitted, your payment will be processed accordingly. For any issues or concerns, please reach out to us using the contact details provided below. Thank you for selecting Union Bank PLC. UnionCare: +44-1-[redacted] and [redacted]70 WhatsApp: [redacted]0 Whistleblower Hotlines: 08TIPOFFS ([redacted] [redacted] 67)

Subject: Issue with Home Loan Installment Payment I am facing a problem with the Union Bank branch in Jaithpur, Badarpur, New Delhi - [redacted], regarding the installment payment of Amrapali Verona Heights project as per the MOU of the court. The remaining amount and interest are not being initiated for payment by the bank as required. I have deposited the money twice following the MOU, yet the bank has not started the installment payment. I am concerned about this delay and seeking guidance on how to resolve this matter with the bank branch. Your prompt assistance in contacting them to ensure the payment process commences would be greatly appreciated. Thank you, Amit Kumar Tiwari Mobile: [redacted] Email: [redacted] Project: Amrapali Verona Heights Unit Number: F-[redacted]

Yesterday, my spouse attempted to withdraw five thousand pesos (Php 5,[redacted].00) from our account at a China Bank ATM, but the transaction failed. Surprisingly, upon checking the balance, the amount had been deducted from our account. We promptly informed the bank, and they mentioned that several other Union Bank customers encountered the same problem when withdrawing from their ATM. I have included the transaction details for your reference, and we kindly request that you address this mistake promptly.

Hello, I'm Okoronkwo Chimezie Jude. I encountered an issue while trying to make a transfer from my account ([redacted]). After inputting the required details, I was prompted to enter my OTP, which I couldn't recall accurately. I attempted two different OTPs, both were incorrect and as a result, I got locked out of my mobile banking app. I would appreciate any assistance you can provide. Thank you.

Hello, I am inquiring about the status of a payment transfer I made via GCash on March 28, [redacted], totaling [redacted] pesos with an additional 10 pesos for the transaction fee. The recipient has informed me that the payment has not yet appeared in their account. Similarly, on May 24, [redacted], a load transaction of [redacted] pesos has not reflected in my husband's account. My name is Gecell Queen Bautista, and I used my Savings account for the transactions. When reviewing my transaction history, I noticed that the March 28 transfer does not appear, but there is a reference number indicating the deduction from my account. I kindly request assistance in resolving this matter and would appreciate a prompt response. Thank you.

Hello Union Bank, I need to report an issue with a transaction I made via POS. Due to network problems, the money was not received by the recipient, yet Union Bank debited me [redacted],[redacted] Naira. It has been over two weeks now, and even after making a complaint at the bank last week, I have not received the refund as I was promised within 24 hours. It is important for the bank to fulfill their responsibility to satisfy all customers. Thank you.

To whom it may concern, My name is Milton Steelman, a resident of the USA. I am reaching out under the instruction of Mr. Abba Williams, Esq., who represents Ms. Sanders Gilles, a customer at your bank. I am the beneficiary of Ms. Sanders' account and possess a change of ownership certificate from the high court with a reference number. I believe this case is related to the account. I am withholding the specific reference in this letter. I kindly request prompt assistance on the process to assume ownership of the account. Thank you and may God bless you. Sincerely, Milton Steelman