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UPS Supply Chain Solutions Customer Service

Phone Number & Contact Info

UPS Supply Chain Solutions's Best Phone Number

470-286-7172
Calls Escambia County OfficeMost popular UPS Supply Chain Solutions number

How do I talk to a live human at UPS Supply Chain Solutions?

Does UPS Supply Chain Solutions offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 8am-7pm CT. The least busy day is Friday, and the most busy day is Wednesday.

How long will I wait on hold?

The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

UPS Supply Chain Solutions Customer Phone Numbers

Essex County Office

Mon-Fri 8am-7pm CT
800-443-6379
Toll-free

Polk County Office

Mon-Fri 8am-7pm CT
404-828-6000

Distribution Services U.S. and Canada

Mon-Fri 8am-7pm CT
800-742-5727
Toll-free

UPS Express Critical outside the U.S. and Canada

Mon-Fri 8am-7pm CT
913-693-6205

UPS Express Critical U.S. and Canada

Mon-Fri 8am-7pm CT
800-714-8779
Toll-free

UPS Small Package outside the U.S. and Canada

Mon-Fri 8am-7pm CT
800-782-7892
Toll-free

UPS Small Package U.S. and Canada

Mon-Fri 8am-7pm CT
800-742-5877
Toll-free

What are the hours and when should I call?

UPS Supply Chain Solutions operates the call center for this 470-286-7172 phone number Mon-Fri 8am-7pm CT.  The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UPS Supply Chain Solutions phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UPS Supply Chain Solutions staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call UPS Supply Chain Solutions is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 1 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday. 

The best time to call UPS Supply Chain Solutions

In summation, the best day to call UPS Supply Chain Solutions is Friday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UPS Supply Chain Solutions staffs the call center well on Friday.

More UPS Supply Chain Solutions Customer Service Contacts

There are of course other ways to contact UPS Supply Chain Solutions customer service besides the phone. Below we list the best ones, by medium.

UPS Supply Chain Solutions Customer Service on X (formerly Twitter)

UPS Supply Chain Solutions, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

UPS Supply Chain Solutions Customer Service on Facebook / Messenger

Some customer service teams, like that of UPS Supply Chain Solutions, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is UPS Supply Chain Solutions's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UPS Supply Chain Solutions agent. This phone number is UPS Supply Chain Solutions's best phone number because 6 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +14702867172 include and other customer service issues. Rather than trying to call UPS Supply Chain Solutions first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or facebook. In total, UPS Supply Chain Solutions has 8 phone numbers. It's not always clear what is the best way to talk to UPS Supply Chain Solutions representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for UPS Supply Chain Solutions. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like UPS Supply Chain Solutions. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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