UGI Central Penn Gas Company Customer Service

Phone Number & Contact Info

UGI Central Penn Gas Company's Best Phone Number

800-276-2722
Toll-free·Calls Customer Service·Most popular UGI Central Penn Gas Company number
Q:

How do I talk to a live human at UGI Central Penn Gas Company?

A:For English, press 1. Must choose option 1-6, then wait on the line until transferred to a representative.
Q:

Does UGI Central Penn Gas Company offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this UGI Central Penn Gas Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For English, press 1. Must choose option 1-6, then wait on the line until transferred to a representative.
Here is how our research team describes the way the UGI Central Penn Gas Company phone system greets you: To report a gas leak, press 1. For a power outage, press 2. For billing, payments, or past due accounts, press 3. To start, stop, or transfer services, press 4. For meter or service issues, press 5. For service contracts, press 6. For any other matter, press 6.
Below are some clips we've found from UGI Central Penn Gas Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to UGI Utilities. For Spanish, press two. Your call will be recorded for quality assurance purposes. To report a gas leak or if you smell gas, press one."
Excerpt from a call with UGI Central Penn Gas Company
Saturday, February 10, 2024 2:07 PM

What are the hours and when should I call?

UGI Central Penn Gas Company operates the call center for this 800-276-2722 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 29 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UGI Central Penn Gas Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UGI Central Penn Gas Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call UGI Central Penn Gas Company is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 29 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call UGI Central Penn Gas Company

In summation, the best day to call UGI Central Penn Gas Company is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UGI Central Penn Gas Company staffs the call center well on Wednesday.

Why Customers Call UGI Central Penn Gas Company

If you have time to do a bit of reading before you call UGI Central Penn Gas Company, we recommend you read over some of our problem-specific articles.

What are the accepted forms of payment for UGI Central Penn Gas bills?

UGI Central Penn Gas Company accepts various forms of payment for gas bills. Customers have the option to make payments online through their website using a checking or savings account, debit card, or credit card. Automatic bill payments can be set up for added convenience. Additionally, payments can be made over the phone using a credit or debit card, or through the mail by sending a check or money order along with the remittance slip from the bill. It is important to note that cash payments are not accepted at UGI Central Penn Gas payment locations. With the flexibility of these payment options, customers can choose the method that suits them best to ensure timely payment of their gas bills.

What are the available payment options for my UGI Central Penn Gas bill?

UGI Central Penn Gas offers a range of convenient payment options for customers to pay their bills. You can choose to make payments online through their secure website using a credit/debit card or your bank account. They also offer an automatic payment option where you can have your bill amount automatically deducted from your bank account each month, ensuring you never miss a payment. In addition, customers can make payments by phone using a credit/debit card. If you prefer to pay in person, they have authorized payment locations throughout their service area where you can pay with cash or check. UGI Central Penn Gas is committed to providing flexible and accessible payment methods to make bill payment as easy as possible for their customers.

Can I schedule a service appointment for my natural gas appliances with UGI Central Penn Gas?

Yes, you can schedule a service appointment for your natural gas appliances with UGI Central Penn Gas. Our company offers convenient appointment scheduling options to ensure the safety and efficiency of your appliances. To schedule a service appointment, you can call our customer service line at [phone number] or visit our website and fill out the service appointment request form. Our team of trained technicians will promptly attend to your appointment, inspect and maintain your natural gas appliances, fix any issues, and provide necessary repairs or replacements if required. We prioritize customer satisfaction and safety, providing reliable and professional service for all your natural gas appliance needs.

Top UGI Central Penn Gas Company customer service problems

Click the link above to get answers to just about any UGI Central Penn Gas Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More UGI Central Penn Gas Company Customer Service Contacts

There are of course other ways to contact UGI Central Penn Gas Company customer service besides the phone. Below we list the best ones, by medium.

UGI Central Penn Gas Company Customer Email Addresses

customerservice@UGI.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and UGI Central Penn Gas Company will reply our your email.

UGI Central Penn Gas Company Customer Service on X (formerly Twitter)

@UGI_Utilities - Customer Service
Use the link to connect with customer service through Twitter
UGI Central Penn Gas Company, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

UGI Central Penn Gas Company Customer Help Desk / Web Support

ugi.com - Customer Service
Online customer service support
As a last, sometimes only, resort- UGI Central Penn Gas Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is UGI Central Penn Gas Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UGI Central Penn Gas Company agent. This phone number is UGI Central Penn Gas Company's best phone number because 174 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-276-2722 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call UGI Central Penn Gas Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or twitter. In total, UGI Central Penn Gas Company has 1 phone number. It's not always clear what is the best way to talk to UGI Central Penn Gas Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for UGI Central Penn Gas Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like UGI Central Penn Gas Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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