What assistance programs are available for low-income customers?
Asked a year ago
Southwest Gas - Central Arizona offers several assistance programs for low-income customers. The Low-Income Rate Assistance (LIRA) program provides a monthly bill discount for eligible customers based on income qualifications. Additionally, the Universal Service Program (USP) assists low-income customers by providing funds to help pay for natural gas bills. Southwest Gas also participates in the federal government's Low-Income Home Energy Assistance Program (LIHEAP), which provides financial assistance to eligible households to offset energy costs. Customers facing temporary financial hardships can seek assistance through the Crisis Bill Assistance (CBA) program, which provides one-time grants to help manage outstanding bills. Finally, Southwest Gas offers Budget Billing, which allows low-income customers to spread their annual natural gas costs evenly across monthly payments, providing them with predictable bills.
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