Calls Customer Service·Most popular Turtle Beach Headsets number
Q:
How do I talk to a live human at Turtle Beach Headsets?
A:Press 0.
Q:
Does Turtle Beach Headsets offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Turtle Beach Headsets phone number to document the phone system.
Here is how our research team describes the way the Turtle Beach Headsets phone system greets you: Thank you for calling Turtle Beach. If you know your party's extension, you may dial it now. For quality purposes, this call may be monitored or recorded. Please listen to the following choices and select the one that best applies to your needs. For sales and order-related questions, please press 1. For product information and information about contacting Technical Support for troubleshooting and warranty claims, press 2. For all other inquiries, please press 0 to leave a voicemail, and someone will get back to you.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
What are the hours and when should I call?
Turtle Beach Headsets operates the call center for this 914-345-2255 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Turtle Beach Headsets phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Turtle Beach Headsets staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Turtle Beach Headsets is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Turtle Beach Headsets
In summation, the best day to call Turtle Beach Headsets is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Turtle Beach Headsets staffs the call center well on Monday.
More Turtle Beach Headsets Customer Service Contacts
There are of course other ways to contact Turtle Beach Headsets customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Turtle Beach Headsets will reply our your email.
Turtle Beach Headsets Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Turtle Beach Headsets customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Turtle Beach Headsets's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Turtle Beach Headsets agent. This phone number is Turtle Beach Headsets's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 914-345-2255 include and other customer service issues. Rather than trying to call Turtle Beach Headsets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Turtle Beach Headsets has 1 phone number. It's not always clear what is the best way to talk to Turtle Beach Headsets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Turtle Beach Headsets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Turtle Beach Headsets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.