A:Must choose an option 1-2, then follow prompts.Our free phone can also navigate phone menus to get a live human at Tuft & Needle for you.
Q:
Does Tuft & Needle offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 9am-11pm EST.The least busy day is Thursday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Tuft & Needle below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Tuft & Needle phone number to document the phone system.
Here is how our research team describes the way the Tuft & Needle phone system greets you: This call may be recorded for training and quality purposes. For help with an existing order, please press 1. To learn more about Tuft and Needle products or to place an order, please press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2, then follow prompts.
Below are some clips we've found from Tuft & Needle's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Tuft and Needle.
This call may be recorded for training and quality purposes.
For help with an existing order, please press one.
To learn more about Tuft and Needle products or to place an order, please press two."
Excerpt from a call with Tuft & Needle
Thursday, February 15, 2024 5:12 PM
The first phone menu
"Thank you for calling Tuft and Needle.
This call may be recorded for training and quality purposes.
For help with an existing order, please press one.
To learn more about Tuft and Needle products or to place an order, please press two."
Excerpt from a call with Tuft & Needle
Thursday, February 15, 2024 5:12 PM
What are the hours and when should I call?
Tuft & Needle operates the call center for this 877-842-2586 phone number Mon-Sun 9am-11pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,755 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Tuft & Needle at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tuft & Needle phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tuft & Needle staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tuft & Needle is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 1,755 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Tuft & Needle is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Tuft & Needle number, but it is also the day with the shortest hold times.
Why Customers Call Tuft & Needle
If you have time to do a bit of reading before you call Tuft & Needle, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Tuft & Needle customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Tuft & Needle, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about missing order item: "I'm calling to find out about an order, and it seems like I'm getting everything but a purse."
- From a call lasting 2m 34s , Feb 15, 2024 5:12 PM
Conclusion and closing notes
This is Tuft & Needle's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tuft & Needle agent. This phone number is Tuft & Needle's best phone number because 10,529 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-842-2586 include and other customer service issues. Rather than trying to call Tuft & Needle first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Tuft & Needle has 1 phone number. It's not always clear what is the best way to talk to Tuft & Needle representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tuft & Needle. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tuft & Needle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.