A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this TriGem phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing *
What are the hours and when should I call?
TriGem operates the call center for this 714-429-8999 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 63 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TriGem phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TriGem staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TriGem is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 63 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call TriGem
In summation, the best day to call TriGem is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TriGem staffs the call center well on Tuesday.
Why Customers Call TriGem
If you have time to do a bit of reading before you call TriGem, we recommend you read over some of our problem-specific articles.
TriGem is a pioneering technology company specializing in developing and manufacturing innovative consumer electronics. With a rich history spanning decades, TriGem has proven itself as a trusted brand known for its commitment to quality and cutting-edge products. Our extensive portfolio includes a wide range of devices, such as laptops, smartphones, tablets, and home appliances. From sleek designs to powerful performance, TriGem aims to enhance user experiences by delivering advanced technology at affordable prices. As an industry leader, we prioritize customer satisfaction above all else, constantly striving to exceed expectations through our exceptional products and dedicated customer service. TriGem is your reliable partner for all your technology needs, promising to unlock the limitless potential of the digital world.
TriGem is located in Seoul, South Korea. As a leading technology company, TriGem has its headquarters in Seoul, but also has a global presence with offices and facilities in various countries worldwide. Our central location in Seoul allows us to tap into the vibrant tech and innovation ecosystem of South Korea, known for its groundbreaking advancements and skilled workforce. From our Seoul headquarters, we direct our research and development efforts, manufacturing operations, and customer support. With a commitment to delivering cutting-edge products and services, TriGem capitalizes on its strategic location to foster collaboration, drive innovation, and ensure seamless customer experiences domestically and internationally.
TriGem (Canada) is a reputable company specializing in providing innovative solutions in various industries. As a trusted leader, TriGem (Canada) offers a wide range of services tailored to meet the unique needs of its clients. With a focus on technological advancements, TriGem (Canada) excels in delivering top-notch products and services, ensuring customer satisfaction. By implementing cutting-edge strategies, TriGem (Canada) assists organizations in achieving their goals and staying ahead in the competitive market. With a team of highly skilled professionals, TriGem (Canada) combines expertise and industry knowledge to provide customized solutions that optimize productivity and enhance overall performance. Serving as a reliable partner, TriGem (Canada) strives to exceed expectations and forge long-lasting relationships with its valued clients.
Click the link above to get answers to just about any TriGem customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call TriGem is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- TriGem customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is TriGem's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TriGem agent. This phone number is TriGem's best phone number because 378 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 714-429-8999 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call TriGem first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TriGem has 1 phone number. It's not always clear what is the best way to talk to TriGem representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TriGem. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TriGem. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.