TransLink (Australia) Phone Number

Calling TransLink (Australia) customer service faster by GetHuman

Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a bookingChange bookingCancel bookingOvercharge/Strange chargeLoyalty programA different issue
Get to a live person fastest: Say "Operator" after all the drivel about how your call will be recorded and about the privacy statement.

Customer Number 13 12 30 or +61 7 3215 5000 if Outside Qld - by the Numbers

Phone number to dial
13 12 30 or +61 7 3215 5000 if Outside Qld
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:15am
Navigate phone maze to a human
Say "Operator" after all the drivel about how your call will be recorded and about the privacy statement.
Average wait
2
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
87%
Quality of help
71%
Customer votes
327
Information last updated
Sat Sep 15 2018 09:00:00 GMT+0000 (UTC)

TransLink (Australia)'s Best Toll-Free/800 Customer Phone Number

This is TransLink (Australia)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TransLink (Australia) agent. This phone number is TransLink (Australia)'s Best Phone Number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 12 30 or +61 7 3215 5000 if Outside Qld include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call TransLink (Australia) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, TransLink (Australia) has 2 phone numbers. It's not always clear what is the best way to talk to TransLink (Australia) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TransLink (Australia) - by phone or otherwise

While 13 12 30 or +61 7 3215 5000 if Outside Qld is TransLink (Australia)'s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TransLink (Australia) customers, is by calling their https://forms.translink.com.au/feedback.php phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via https://forms.translink.com.au/feedback.php for Customer Service. If you think this information is inaccurate or know of other ways to contact TransLink (Australia) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TransLink (Australia).

What is GetHuman's Relationship to TransLink (Australia)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TransLink (Australia). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our SafeLink Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like SafeLink or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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