Toshiba Phone Number

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  • Calls Toshiba's Computers & Tablets Technical Support department
  • The average hold time is 22m
  • Hours are 24 hours, 7 days
  • The best time to call is 3pm
  • Popular issues for this call center: Technical Support, Account Access, Refund a Charge, Return an Order, and Track a Package.
  • Reach a live Toshiba agent: Press 0 at each prompt, ignoring messages.
  • What you hear when you call: Dinabook America - Tech support for laptops, say "tech support." Warranty registration, repair status, purchase recovery media, say "information." Support on accessories or info on how to purchase, say "accessories." TV-related product repair, say "TV."

Calling Toshiba Customer Care at 800-457-7777

Nov 30, 2023

People who call the Toshiba 800-457-7777 customer service line expect to get answers to their questions about Toshiba computers. Hardware issues or other concerns may keep the computer from operating smoothly. If a laptop is still under warranty but has problems, a customer might need to return it or find a local service center. In my case, I have a Toshiba computer that I purchased a few years ago, which may be considered obsolete by now. However, I called the customer service number to see if there might be upgrades like drivers that I could download to make the most of my outdated Toshiba laptop.

When I called the number, the automated response system welcomed me to Dynabook Americas. For a moment, I thought I had called the wrong number because the name “Dynabook” made me think I had reached some travel or hotel booking service. After hearing that greeting, I was inclined to hang up, but almost immediately, the voice asked me a question to help me get support from Toshiba.

The voice said if I was calling about a Dynabook laptop or accessory, say “yes,” otherwise say no. My answer was “no,” and the automated response system told me to go to the Toshiba website to get support for that brand. That was the gist of my encounter with the automated voice response system.

Since the purpose of calling the Toshiba customer service number was to get an answer to my Toshiba question, I was curious as to why I reached Dynabook. Upon looking at their website, I learned that Dynabook is now Toshiba Client Solutions Co., Ltd.

When I called this number, I expected to speak to a Toshiba expert who could answer questions to help me extend the use of my older model laptop. What I got was a referral to a website. Although I was disappointed when I could not speak with a customer service associate, I appreciated that the automated response system was straightforward in getting me to a web-based resource that may be helpful. There was no exhaustive list of prompts instructing me to press this or that number, and the system did not ask me for unnecessary personal information.

I still prefer speaking with someone who can listen intently and help me solve problems. I have learned that even when I don’t know the correct questions to ask, a knowledgeable customer service associate can usually help me solve a problem.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

Wir haben ein Toshiba Fernseher ** zoll **UA*D**DG *mit Tonaussetzern wenn die Hinter...
Screen went to a multi colored stripping then began going black from right to right. It...
I purchased a Toshiba tv on August *th at Bestbuy and it quit working today. Help!!
TV Installation issue, we are take **inches TV but installation is not done ,installati...
Keep trying to order a factory image USB stick for My Toshiba laptop and the internet o...
I made complaint to Toshiba lifestyle about my defective Toshiba microwave. The lady de...
Hello, my name is Matthew Nelson, I'm a social media influencer who makes long and shor...
My tv screen went like a rainbow
Bonjour, ma TV Toshiba **U****DG*TV led ** ne fonctionne plus depuis * jours on entend...
My TOSHIBA laptop keep giving me bluescreen and goes off after the bluescreen. I need a...
Circuit breaker, tripped, and volume on TV does not work
My tv screen is black
******toshiba**************************

Toshiba Customer Phone Number 800-457-7777 - Stats

Phone number to dial800-457-7777
Call-back availableYES
Call picked up by a real personYES
Department you're callingComputers & Tablets Technical Support
Call center hours24 hours, 7 days
Best time to dial3pm
Average wait22 minutes
Current wait25 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, twitter
Quality of communication87%
Quality of help79%
Customer votes462
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Toshiba's Best Toll-Free/800 Customer Phone Number

This is Toshiba's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toshiba agent. This phone number is Toshiba's Best Phone Number because 9,138 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-457-7777 include Technical Support, Account Access, Refund a Charge, Return an Order, Track a Package and other customer service issues. Rather than trying to call Toshiba first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Toshiba has 4 phone numbers. It's not always clear what is the best way to talk to Toshiba representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Toshiba?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Toshiba. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Toshiba, including live chat and their website / help desk and their Twitter handle. Visit our Toshiba Customer Service page for more information.
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